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January 2024 by Kristen W.
I have never experienced more rude and unprofessional employees in my entire life. Everybody has an attitude has their cell phone in their hand, not helping guests at all. They just stand there and act like you're stupid.
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November 2023 by An honest reviewer
I enjoyed my dining experience at Sam's Club Cafe. The food was delicious, offering a satisfying range of options. However, the atmosphere felt a bit cramped. Despite the limited space, the service was excellent, making it a worthwhile visit for a quick and tasty meal.
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November 2023 by Amber C.
I visited the Tire Center at Sam's club to replace the tires on my SUV. The service was quite ok, however I am accustomed to much better at Sam's Club. The first off-putting moment was the lack of anyone available at the check-in desk to greet me or check me in for my appointment. I searched the entire department, but did not manage to locate anyone. After a bit of waiting, an associate did appear and proceed to check me in. I had four new tires installed on my vehicle, but somehow the installation team neglected to properly balance the tires once installed. My tire pressure upon exiting the facility ranged from 41psi to 35psi, on a vehicle with a recommended tire pressure of 35psi. I am certain we are all aware of the dangers of both over-filling and under-filling one's tires. I also was not formally checked out of the center, or given any further instructions or asked about questions prior to exiting. The associate simply passed my paperwork over the counter along with my keys, while assisting another guest. As a long-time Sam's Club member, this experience was mildly off-putting. Had this been my first impression, I am not certain that I would return to this business for any additional shopping. I am of the firm belief that a discount product should not directly correlate to a "discounted service." Hopefully, the team will take a moment to ensure that customer service is consistent across all departments of the store.
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November 2023 by Curtis Stoltz
First ever using Port A Potties at Sam's club
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August 2023 by smileythegreat03 s
Drink machine has been broke for a month now.
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July 2023 by Annette Wells
Parking: Rockville2
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July 2023 by A honest reviewer
The pizza is good but if you eat this in the morning trust me.. you might not want a stomach ache all
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July 2023 by naomi miller
Long line
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January 2023 by MARY WHITE
Employees usually suck, but foods cheap and good, so I put with their bad attitude. Can't beat a hotdog and drink for $1.35!Vegetarian options: Salads
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November 2022 by Joe Burba
your tire service department absolutely sucks as far as customer service is concerned. it's pretty much non-existent and your managers are not very friendly either. I will never buy another tire or battery from Sam's Club and I know you don't really care.
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September 2022 by luke humble
Worse place for Truck driverdelivery, they are so mean and do not do the job! I will never ever come here for delivery!Hire workers not sleepers!
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September 2022 by Sharquise B.
The manager there I want to say his name is nick they didn't have the right amount of cupcakes I need for my kids birthday so the one that was there was messed up asked for discount he literally gave them and some more to my kids and I'm so grateful I'm happy and so was my kids I really want to thank him you Are a great person and a blessing
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August 2022 by Tracie Matthews
I love the pizza!!!!!
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December 2021 by Angela C.
I am members at Costco and Sam's. Sam's has better prices on the stuff I normally use.
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March 2021 by Cierra L.
As always... the Sams club out on Rockville road is alway amazing!! It was quite packed in here today but it was still easy to maneuver through!Sams is like a one stop shop! Clothes, books, food and wine! I mean what more cAn you ask for!!The staff is always friendly and helpful.Well sure ai would recommend!!Keep it up Sams club.