Schoolbelles Uniforms has recently improved its customer service, largely due to the new manager who is kind, empathetic, and proactive. Customers have noted a significant change, as the manager is responsive and attentive, making it easier to resolve issues that arise. However, some customers still experience frustration with store hours and accessibility. There have been multiple instances where customers arrived during posted hours, only to find the store closed, leading to disappointment and wasted time. In contrast, many reviews highlight the positive experiences with staff, particularly the manager, Crystal. She is praised for her helpfulness, knowledge, and cheerful demeanor, making the shopping experience enjoyable for families. Customers appreciate her ability to assist them in finding uniform clothing quickly and efficiently, fostering a welcoming atmosphere. Despite the high quality of clothing and excellent customer service, several reviewers expressed dissatisfaction with the ordering process. Delays in fulfilling orders have been common, with some customers waiting over a month for items. This has led to calls for improvement in inventory management and communication regarding order status. Overall, Schoolbelles offers a blend of exceptional customer service and quality products, but it needs to address the challenges with store hours and the ordering process to enhance the shopping experience for all customers.
Aniyah C was very helpful, and respect she helped me with everything. Definitely love her spirit and how she was willing to help with what i needed for my son. Best store the staff also was very well respected and well mannered
June 2025
Aniyah had very nice service. She was a very good help.
November 2024
I took my granddaughter shopping for uniform clothing today at Indianapolis Schoolbelles. The manager Crystal was extremely helpful, knowledgeable, and cheery. She enabled us to find what we were looking for quickly.
