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January 2024 by Paulena Taylor
Appreciate Brent for going above and beyond. He returned a lost credit card that was under the seat. Great job, great honest employee. He is an asset to Sparkling Image!
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January 2024 by ainslee rose
I wish i could put a 0/5 stars. Took my car in for a bumper to bumper detail ($170 ), and my money and time has been completely waisted . I got my detail and when returned to my car they just handed me my keys and said nothing to me. The “overall” detail was nice however my car was soaked and reeked of mildew. I’ll insert pictures of even how visibly wet my car was the next day. I decided to call and explain to them that i was upset with the smell of my car and how wet it was, and how they missed a few spots in my car ( center console/ mirrors w finger prints all over them) , the lady on the phone in so many words basically told me it was my fault? That i needed to put the windows down overnight??? I would’ve totally done that if someone told me to do that , but nobody told me any aftercare , the mangers where very nice so i don’t see this as there fault whatsoever, but i come in the next day and they told me i could come in the day after that ( today) to fix my car. I bring my car in and i was approached by someone who seemed highly uninterested in me nor their job and i explained that i was here to get my detail fixed and she cut me off by saying “ i don’t know anything about that” . after that rude lady cut me off i was greeted by a very nice manager, which i had to explain the whole reason why i was there to him and explain what i wanted fixed. I came back later in the evening after dropping of my car to find it randomly parked on the whole other side of the building .Yet again i wasn’t told any after care at all ( thankfully i know now), and when i get in my car the center console /mirrors are still dirty . I’ve now waisted 3 days , and 170 dollars so i kinda just gave up without telling them that they didn’t fix anything but the mildew smell. Wouldn’t bother coming here again but for anyone who reads reviews please save your time and money !!!
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January 2024 by Brooke Hughes
This is usually my go to place. I usually pay $20 and my car looks brand new inside and out.December 22nd I went and even paid a little more than I usually do $31 and was very disappointed. The outside wasn’t to bad but was tolerable. It still has water spots on it though. The inside I was very upset with. It looked the same as before. It’s like they didn’t wipe down the inside at all. Which is the main reason I went in the first place.I will not be going back. Waste of moneyUpdate: I called them and they were super nice. They had me come back so they could redo my car. I will be going back ?
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January 2024 by Andy Barrett
I was told it would be 30 minutes for a wash and carpet clean. It took 1 hour 52 minutes, and I didn’t get a good answer on timing when I asked the cashier. The only reason I wanted to get the carpets cleaned was to get the hatchback carpet cleaned. They didn’t touch it, after committing to do so.I wish I had known the timing because I would have declined the service. I asked a manager after the fact how long it normally takes and he said 45 minutes to 1 hour.I still need to get the hatchback cleaned, and now I’m out $70 and 2 hours.*EDIT*-I just got my floor mats out of the hatchback and a hole was burned into the driver’s floor mat!
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January 2024 by Allie Havens
Sparkling image is the best. They run the best promotion at Christmas time every year that I purchase so I can come every couple of months to get my car washed. If you’re looking for somewhere with full service inside/outside wash, get it done here!
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October 2023 by hdtorque Renrut
Absolutely night and day difference from the last time I stopped and had my vehicle cleaned at Sparkling Image. It was good before, but now seems to be leading the pack! The manager on duty outside does a phenomenal job directing the staff.
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October 2023 by Donna Wimmer
On 09-27-2023 I bought a "package" card for 5 car washes. Everyone I encountered were friendly and helpful. The guest service rep answered my questions about the different packages. The service team was fast, efficient and polite. I just returned from a road trip to up state New York and the front of my car was covered with a lot of bug splats and the inside was in need of a good cleaning due to my hiking. My car looks great now. I highly recommend Sparkling Image Car Wash on County Line Road in Greenwood.
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October 2023 by Ronda Meyers
I just had my van washed inside and out at Sparkling Image in Greenwood. I realized while waiting for my vehicle and I did not have my phone and I was for sure that I left it in the van. Upon completion of cleaning my vehicle inside and out, sparkling clean, I asked if they had found a phone. They did not. They were so kind and so very helpful. Looking under the seats from front to back for my phone. Guillermo called my number and my phone rang from deep inside my purse. I felt so stupid. Guillermo and the staff were so very kind and smiled and said I was not stupid. Thank you for cleaning my van exceptionally inside and out, and for your kindness and patience and looking for my phone. you are the best! Thank you!
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October 2023 by Destiny Watson
They locked my keys in my car and then didn’t speak a word and just parked my car when they were done??? Mirror was also bent backwards even though the mirrors were folded in though the wash. Absolute worst service I’ve ever had going here
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October 2023 by Los Cueto
Had the membership for about 5 months now. No complaints! Fast service and very thorough. Listen go back the same day if you are not happy with the results. Erwin thank you for going the extra mile!Services: Auto detailing
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October 2023 by Kaitlyn Hitz
I paid $35 for the full service and everything. I had to go through the car wash twice to get the bugs off and it still didn’t get the bugs off. Using soap and a sponge work better than the car wash did.Services: Vacuuming
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September 2023 by Lisa Barnett
It's hit or miss whether or not the people on duty that day will care if your car gets clean. They lack consistency. Only about 2 out of 10 visits do they actually wipe the dust off the dashboard.
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August 2023 by Brandi Caplinger
Let me start off by saying $31 for a car wash is ridiculous. I used to work at this location years ago, and still drop in from time to time to get my car washed. I went yesterday 8/24/23 at 10:30am. There was no line. One car in front of me, and I was there for over 30 minutes. That in itself is nuts, but I was in a bit of a rush so I got in and drove away. When I got back to work that is when I noticed not much had been done on the inside. There was a large amount of dust still sitting on the dash and steering wheel. (I drew a line in the dust with my finger and the picture is included.) I have a dog so I was not expecting "show room clean" but I think Ray Charles could have done a better job of wiping down the inside. And last time I checked, using a vacuum is to pick up stuff off the mats not to leave more than it came in with. (Mind you, this is a fairly new car and wasn't that bad to begin with).Having worked there in the past, I am familiar with the process and the flow of things. Only having 1 driver to drive cars in the garage and then only 1 driver to drive the car out of the garage is insane. There were two individuals drying off cars ( there are 6 cars now waiting to be attended too), they were definitely NOT in any hurry. Just a horrible experience all together.I am not sure who is running the place now, but someone made a big mistake in letting Scott, the original manager, go. He was always out there drying, cleaning, driving cars out, whatever needed to be done and he always made sure the vehicles were cleaned before the customer got in. Not to mention he was liked and respected by the local community. While I was paying for my subpar car wash, 2 different people asked where Scott was.Sad! I know that I will take my business and my money elsewhere from now on.(Pictures do not do it justice either)P.S. The 1 star rating is for the cashier, I think her name was Brenda. She was friendly and very kind.
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August 2023 by Christina DiGuilio
Hirwin Zagal, and Anissa Madle or Wadle really did amazing job cleaning my car. My husband Mathew DiGuilio was really pleased that the manager Mr. Zagal was able to get him in so quickly,. This manager will take care of you as a customer. Anissa did such an amazing job cleaning my car that it was spotless.Services: Auto detailing
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August 2023 by Christina Nail
This place is great!! They do a wonderful job on the inside and outside of your car. The staff is also very polite. We have been going there for over 10 years
