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August 2022 by DJ Infinity
Took my RANE mixer in for repair. Paid $40 was called six weeks later to be told nothing was wrong. Only to find out NOTHING had been fixed and the guy said there was nothing he could do for me. Why take people's money and not even attempt a repair and talk down to the customer. STAY AWAY
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April 2022 by Ted Englert
They were very busy fixing electronics, which maked me assume they are good. I was told by several different companies to call them. They were always polite but not as responsive as they could have been. And sadly unable to fix my daughter's keyboard for a lack of parts for the age of the keyboard. But over all good people
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April 2022 by Jackson
These guys took great care of me with a warranty claim on a fender amp.
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April 2022 by Gene Deer
Spectrum has been the best of the best for a very very long time.. Véry trustworthy and professional.
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December 2021 by Baz Indy
I see some recent negative reviews for Spectrum Sound and I have to wonder what planet these people live on. I've been doing business with John & Bill for over 35 years and they are the most talented and responsible shop in the midwest. It can take some time to turn around a repair because they are stacked up with work. Some issues can't be fixed, that's the way it is. Most music professionals, studio engineers and live show sound reinforcement techs rely on Spectrum because they are the absolute best at what they do. Period.
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September 2021 by Steve Jones
Took my RANE mixer in for repair. Paid $40 was called six weeks later to be told nothing was wrong. Only to find out NOTHING had been fixed and the guy said there was nothing he could do for me. Why take people's money and not even attempt a repair and talk down to the customer. STAY AWAY
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August 2021 by Andy Quiles
Great shop !
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August 2021 by Ricky Anderson
We run a local music business that depends on our gear to be profitable. Spectrum took our Sub with a 2-week repair estimate and then had it for 4 months. We lost members and profit from this exchange and all they did was knock off $100 from the total repair cost. We begrudgingly paid, but will not be using their services again. For reference, we had another sub issue and had it repaired within 2 weeks at a competitor's shop WHILE THE OTHER SUB WAS AT SPECTRUM. I know there is a benefit to shopping local and experience of the shop owner, but a lot of these hardships could have been eased if you had told us an actual estimate of time to fix the issue rather than just citing supply chain due to covid as an issue. Just from experiences elsewhere versus here, Spectrum has a lot of internal inefficiencies and has too high of a price for their work.
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August 2021 by Marc Imboden
Very knowledgeable and super friendly.
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February 2021 by Joe Armstroff
Stand by thier work , honest , resourceful for issues complexity and patience for the I'll advised. Would recommend to anyone.
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January 2021 by MrCstone1
used to be a great place. fast quality service. took a vintage receiver there ive had repaired by them before multiple times and they turned me away said they don't repair home audio equipment anymore and sent me to a place I had to put $200 down up front. I mean thats like me turning away a ford and saying I only repair chevy.-probly never go back.
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November 2020 by Mark Besser
Worst place ever had my stuff for 6 weeks to tell me he cant do anything for me absolutely pathetic and would not recommend this place
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August 2020 by J Scott Band
They know what they are doing and they do it quickly.
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July 2020 by Warren McCrea
I needed some vintage Sansui Speakers serviced and repaired. Bill did a great job evaluating the woofer surround damage and was able to find a quick, effective, and inexpensive solution. Maybe I was lucky with timing and their schedule but I had the speakers back within 24hrs sounding better than they ever have. Outstanding service and work by Bill and Spectrum Sound! I would absolutely recommend and use them again!
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July 2020 by Warren M.
I needed some vintage Sansui Speakers serviced and repaired. Bill did a great job evaluating the woofer surround damage and was able to find a quick, effective, and inexpensive solution. Maybe I was lucky with timing and their schedule but I had the speakers back within 24hrs sounding better than they ever have. Outstanding service and work by Bill and Spectrum Sound! I would absolutely recommend and use them again!
