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October 2023 by Jack
I have been in this store a lot recently due to my elderly mother having phone issues. Abbott and Lakesha have been so helpedul and kind to her every time.
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October 2023 by Tiffany Ewert
If I could give 0 stars, I would. This location is terrible with customer service. We walked in to get help with adding a new line to our plan as well as unlocking the network for a paid off phone. Told us to call customer service, and walked away. Every time we've gone in there, it's a terrible experience.
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April 2023 by Edwin Rodriguez
Great service! So happy to have been helped by Q, incredibly helpful and friendly. She is very knowledgeable of the services, promotions and products :)
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April 2023 by Chenee Howard
I went to this store a few weeks ago. I’ve been trying to upgrade my phone and was not having any luck with other T-Mobile stores. I went in and had the pleasure of speaking with Que. She was very professional and knowledgeable. She explained everything to me. I was satisfied with the help that I received. I was able to upgrade my phone. I recommend everyone to this location and have Que help you. She’s awesome.
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January 2023 by Crystala Barrera
Troy A took the time to work with my multi-mess situation that seemed to compile into chaos even after I left the store on my online account && my Netflix package.. it caused him to stay late && i felt terrible but he was GLAD to do it && stick with me until we got all the problems worked out!!I’m FOREVER going to be with ur company && reps!! THANK YOU T-MOBILE!! UR THE BEST!!
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July 2022 by Shawn Carnes (Baba's Share Show)
They tried to be helpful, but their info was completely wrong. I think they don't understand that their authorized repair shop is different than their retail store, or the nice lady trying to help just didn't listen to me. Needed a receipt to get my mom's phone reset according to the repair shop, t mobile store said I didn't need and didn't give me a receipt. Only because the repair shop cut me some slack and saw the phone was clearly on my account was I able to help my mom out.
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July 2022 by Rosa Robison
I went to and called multiple T-Mobile stores trying to get help with obtaining internet services. The only person to think outside the box and go over and beyond was Tony. I called Tony regarding my situation and he encouraged me to try the Home Internet since there are no other internet service providers in the area. He found a tower near my house and got me up and running. It works perfectly, thank you Tony for going above and beyond to get us back online.
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May 2022 by Tommy Cravens
Guy on phone was not helpful and didn't really know his job
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August 2021 by Meleah Apple
This location will not answer their phone and is telling customers complete and utter lies. They don't do anything for you in store and if you have something sent to that store they are refusing to give customers their devices !!!!! Absolutely insane. Multiple locations further south are much much much better.
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June 2021 by Virgil Pace
Best help and info I have ever experienced thank you
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March 2021 by spring adams
People there are very rude they don't know how to answer their phones they lie to you I bought a phone turn around it wasn't the phone that I want it I spent $80 out of my pocket had to pay for a restocking fee because somebody there didn't know what they was doing and lie to me and his name was Jordan Do not go to that store I would recommend going to a different store or calling T-Mobile over the phone And I've been waiting On the manager to call me for about 3 weeks now still no call
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February 2021 by Chris Ficociello
Lance is amazing! He was super helpful and went out of his way to get our phones set up! I only want to deal with Lance from now on. This man deserves a raise!!
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November 2020 by aries lovelace
This place was very helpful, professional, and will guide you step-by-step. I haven’t had a customer service like that in a long time.
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November 2020 by vernon lee
Stopped in today with issues with my phone service my associate Jordan was very patient with me and informative about how to resolve my issue. Thanks again Jordan . V.
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October 2020 by Robin Wilson
Gabe is so helpful and friendly, and I won't go to any other person at Sprint, he knows his stuff!!
