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February 2024 by Sarah Hicko
Here for a convention. 10th in line- grilled cheese and a hot mocha. Got my sandwich at the 35 minute mark. Coffee arrived at 43 minutes. 5 people behind the counter- they were all very pleasant, but extremely slow.
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November 2023 by Daniel Fehrenbach
My "hot" drink came at room
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November 2023 by K Hopson
Their "sandwiches" have to be the worst I've ever tasted and charging $7-$8 should be criminal. All they do is take it out of the refrigerator and pop it into a microwave. The "turkey" was dry and the whole sandwich was so bad I tossed it. Shame on you Starbucks. Care about your brand and customers enough to serve decent food if you're planning to tap into that market because these sandwiches ain't it. All you're selling is a name and atmosphere
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November 2023 by Aarti G.
There was a long line to get coffee but it was efficient and moved pretty quickly. The cashier was also pretty friendly. I just got a tall dark roast so nothing fancy.
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November 2023 by Addison F.
I waited for 1 hour to get my online order. They were very busy so I just waited, but after an hour I went up and asked and the lady work was very rude that I asked about it. When she went to give my drink she didn't even say sorry about the wait or anything she very rudely handed me my drink. Absolutely horrible service never experienced anything like this before.
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August 2023 by Emily G.
Theyve got their stuff together!
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August 2023 by Tracy1998of2
Heerlijk verblijf in het JW Marriott in Indy! ! We verbleven bij een groep die de Bears / Colts-game bijwoonde en de beste tijd hadden! De kamers waren erg mooi en schoon en de service was geweldig! We hebben wat gedronken bij de High Velocity, en het was top!
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August 2023 by GMRIMidway
Het beste hotel in Indianapolis en als je naar Lucas Oil Stadium gaat, het beste hotel om te verblijven voor een wedstrijd! Het hotel is gunstig gelegen ten opzichte van alles en de service is top! Onze kamer had een prachtig uitzicht op de stad, het bed was ongelooflijk comfortabel en het personeel is superieur!
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August 2023 by K2840DNmichaelc
Onze barman, Lori in de JW Marriott High Velocity Sports Bar, was de meest professionele en energieke persoon van de 20 + JW Hotels waar we hebben verbleven! Uitstekende klantenservice met een persoonlijke touch!
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August 2023 by Camilla Zamboni
The worst experience I have ever had at a Starbucks. Extremely rude staff, to the point that it was enraging and off-putting. Too bad, because the hotel is lovely.
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April 2023 by Martin Rudd
Second floor location in the JW Marriott. The selection of food was drastically diminished on at least two occasions during the conference and sometimes not on display at all. I am not sure if this was a problem with distribution or ordering or something else. Same with drip coffee (no blonde brew). Plenty of seating around at high tops and soft chairs.
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February 2023 by R K.
Perhaps the worst customer service I've ever experienced. The employee acted like it was an inconvenience to serve the customer.
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December 2022 by Charles M.
Was "defrosting" breakfast sandwiches and unable to serve them 2 days in a row. Out of everything else as well besides coffee. Horribly run location.
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November 2022 by Jessie Hellmann
The slowest Starbucks I’ve ever been to. The coffee is decent though.
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October 2022 by me
Almost all of the employees are new and obviously not trained. Was overcharged twice for things that are supposed to be standard and they didn't care or do anything about it. Also can't order ahead to avoid the long wait and actually be charged correctly.