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January 2024 by Alex Brown
They are very friendly and knowledgeable. Gabby answered all of my questions, and found the best policy in my price range. Thanks Gabby!
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July 2023 by Adam Pierce
I just bought my first car, and working with Rick’s office to get insurance set up has been great. Gabby has been very responsive and has answered many questions for me to help get my coverage set up how I want it. She also helped me with my homeowners insurance earlier this year, and has been great even when I have been confused or concerned about different steps in these processes. My parents have been with Rick’s office for more than three decades and we only have good things to say about the service we’ve gotten.
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July 2023 by Martin
This State Farm agency is top notch! Rick Smith and his team are incredible! Specifically, Gabby Galarza, who has assisted me with questions about my policies, is awesome… very professional and always responsive to my questions. Thank you all for what you do!
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July 2023 by Shelunda Hutson
My experience from Gabby was soooooo helpful, what I can say is that she’s for helping her costumers she will do everything she can to make your situation make sense! what I love the most is that when she say she’s going to do something she keeps her word you rock Gabby keep up the good work.
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July 2023 by Adrianne Hawthorne
Every time I needed assistance Gabby and Rick Smith State Farm had my back. I am very grateful for them. I cannot thank them enough.
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June 2023 by Gaye Leonard-McKinney
We have been with Rick Smith and State Farm for over 30 years. While we have always received excellent service, our latest experience has been exceptional. When our son was involved in an accident and his car was totaled, Gabby and the claims group were great to work with. They took care of everything from car rental, fair settlement, and coverage on a new vehicle. We have and will continue to recommend State Farm.
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June 2023 by Lana Watts
Shout out to Gabby.. she is always helpful. I can call the office about my questions and concerns and she’s on it. I appreciate her prompt professionalism and responding to my insurance needs in a timely manner.
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June 2023 by samantha elkins
We carry our personal and business with Rick. Gabby in the office is always amazing with helping me with any billing questions I have and so friendly. Definitely recommend them.
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May 2023 by Caryl Weeks
Gabby answered right away when I called. She answered all my questions about my policies which will save me $$. She also emailed a copy so I don't need to search my records. Gabby gave me some guidance on what info she would need for other questions I might have. She is always helpful. Great service.Thank you Gabby!
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May 2023 by Sharon Mckinley
The State Farm office of Rick Smith is always willing to answer questions, explain policies and assist with getting the best possible rates for homeowners, auto, and life insurance premiums. Rick is personable, professional and tailors the customers insurance needs with the appropriate policies. I prefer to speak with their qualified staff on a regular basis to have my payments processed.Gabby is always readily available and assists with my monthly payments. She is kind and personable and goes out of her way to ensure when my payments may need a few extra days to be processed. She is a rockstar!I continue to be a satisfied customerand highly recommend Rick Smith’soffice for quality insurance and best possible rates.Respectfully Submitted,Sharon L. McKinley
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May 2023 by Phyllis Wolfe
Thanks Gabbi for the help. We have our issue resolved.. Gabbi is always bright and cheerful and ready to assist!! She's the Best!
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May 2023 by karl james
Great customer care. They pay attention to customers demands concerns with fast service both thumbs up Karl james one very happy customer
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April 2023 by christina Childers
I have always been extremely satisfied with both Gabby and Rick at my State Farm office. They both get back to you as quickly as possible make sure you know they haven't forgotten you and are extremely polite, courteous, friendly and make everything seem so simple no matter what the questions or problems that you might have. I would refer anyone to this office and State Farm. Chris C.
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April 2023 by Ngun Uk Ceu
I highly recommend this place to people who is looking for friendly customer service when visit the office. The staffs are nice and kind will do their best to help their customer.
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April 2023 by Shirley Hooten
Rick has been in the industry 35 years and you can tell. Very professional office easy to work with