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October 2023 by Carmen Jeffrey
Great place to enjoy and relax ,food is great and drink very good ..waitress have a real good customer services. Great job ...and I invite everyone to go to sultana ...bless you all
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October 2023 by A M.
Hygiene is a big thing that should keep you away from that place, Watch out the cups. Nothing authentic, they don't know how to make a Turkish coffee, and the answer we know it's not the way but this is our way. Too Funny !! Also, this place dose not know what the word service means.
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September 2023 by Keneshia B.
Mmkay. So, I rarely do hookah and when I go I'm just looking for a chill time. I got this at Sultana. It's really laid back, chill...maybe too chill? We got there around 10 pm on a Saturday night and it took 30 minutes to even get the hookah started. I wasn't pleased with that but friends told me that it was cool so it's ok. Also, there were a lot of us and they only gave us one hose. Super annoying to pass when there's 6 people in a circle. I mean, to me it was the same vibe I've gotten at other hookah bars in Indy. I would say to try it out anyway, though.
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August 2023 by Falah Mohammad
Food, was ok, most meat options are gone from the menu that is in the pictures. Very far left liberal place, not a a family place, most unauthentic experience I’ve ever had for a “middle eastern” place. Staff is very middle eastern culture insensitive, if you are going there to experience true middle eastern culture, DONT. All the great reviews were from when the original Egyptian owner ran it as the place it was intended to be. We were looked at very weird and as an outcast because we weren’t part of the LGBTQ community. Please stop advertising this place as middle eastern, there is NOTHING middle eastern about it aside from the furniture. Thanks.
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July 2023 by Jay C.
Hookah here is really bad. It's harsh AF and the guy who made the hookah is weird. The tips kept falling out of the disposable hose so we asked for different size tips (which we knew they had). Instead of just giving us the tips, the hookah guy lectured us on the purpose of the tips. Yeah man, we know what the tips are for. We didn't ask you. Anyhow, the servers were friendly and the drinks are good. But compared to Egyptian cafe, the hookah here is just bad.
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June 2023 by Aiden Turpin
I’ve been here before and had a pretty good experience with my partner. I wanted to come back and bring a few of my friends to try it out and it was a disappointing experience. We had to wait in line for a table which is absolutely no problem, it was a busy Saturday night. There were a couple empty tables available that had yet to be cleared off. We were waiting for about 10 minutes, in the way because there wasn’t much space to wait, before any of the staff acknowledged us. Once someone did she was really great about getting a table cleared off for us but before she could even wipe the table down a couple that walked in behind our group jumped us in line and took the only large table available for my party. The server didn’t even acknowledge this and still took their order and said nothing. We were then told that we’re were in the way and needed to move, so we went ahead and left. It was super disappointing because I was really looking forward to show my friends my favorite hookah bar but after this service experience I will not be returning.
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June 2023 by Chetanaya Kad
Best hookah place in the townVery nice staff and ordered gum-mint flavour ??PS - take your CC/debit card along, Tap facility is not available for bill payment
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June 2023 by Danielle Sanchez
Loved the atmosphere. We had the best service-Sunny was very kind and attentive. I loved Sunny's energy. The food was delicious and definitely worth a return trip. We also enjoyed our chocolate cake.
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June 2023 by Max Max
It was a live atmosphere everyone enjoyed meal I had fried chicken it was too late for gyros my chicken was fried over beyond crispy I had a good time so what can I say
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May 2023 by C DG
Dr. Sayed, is a hooka magician. Had a great experience at El Santana in Luxor. Great vibes and excellent service for both my wife and I. A definite must for any traveller!
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April 2023 by Simon S.
Servers were sweet.Atmosphere was chill.Place was decently clean.But they use quick light hookah charcoal?That's gross. The hookah was barely smokable and I had to quit smoking 45 minutes into the session to spare my throat and my lungs.Nobody should ever serve quick lights in a hookah lounge. Period.
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April 2023 by Meghanne R.
Hookah is good and drinks are good. Music is mid! If you like a lot of music without hardly any words this place is for you. Also, workers attitudes are terrible. They make you feel like you are out of place and in the wrong. I don't think I interacted with any worker with a decent attitude. They all had bad attitudes! Customer service is terrible!
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April 2023 by Miroslav Revaic
Hookah took a while to get out. It was packed took tightly, no airflow, not enough holes, and barely any smoke coming out. The original server had a bit of an attitude when inquired about length of time to get them out. Second server was a heck of a lot better and tried to accommodate us, but it seemed like she was busy and got a little agitated with our complaints. An awful experience this time, every other time it's been a good one.
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April 2023 by Johnny Etter, Jr.
Cool little spot. First time doing hookah it was interesting. The fried cheese is where it is. We ordered ours and then another table ordered after seeing ours
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February 2023 by Alexandria H.
What a change in venue!!! I came here a couple of years ago and I'm not sure if they have changed management but it was definitely a completely different experience from before. It did get off to a slight downward start as instead of being greeted at the door with a "hello" we were yelled at from off in the distance "we need your id", considering she was behind the bar standing.......she could've walked over greeted us....then asked for our ID, but she didn't.My drink was fantastic!!! It was a mango premium tequila margarita and it didn't disappoint! I also ordered the spanakopita and they were phenomenal! When I say this place has made some changes to food and drinks...they've made some changes!!!The group I was with of course ordered some hookah and per the recommendation of one of waitresses we had a minty pineapple something which was perfect! One of my friends ordered a drink which came out on fire!!! It was STRONG too!!! Not too sure how she finished it but it definitely had a punch to it.