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March 2024 by charles livori
They were very helpful and polite to me
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January 2024 by Tll
Terrible service. I came here today hoping it'd be open as it shows online you guys are open. The Gaye is closed and there's no workers here. Worst tmobile store ever
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December 2023 by Justin Goolsby
The store manager and staff were very helpful in resolving my issue. They are very knowledgeable and responsible. I witnessed them work together as a team to satisfy the needs of each customer.
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December 2023 by Rachael Anderson
The ppl in this store are incredible. I went in because I was having problems with my phone number being locked, and I had the best experience here. The person that helped me name was Larry I believe, and the manager was Cameron. 10/10 they were all so nice and very helpful
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December 2023 by Mary Kelley
Cameron F was very helpful! Went out of his way to help me and was very friendly. 10/10.
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October 2023 by You Willneverknow
Horrible place,T mobile in general never know what’s going on and they never have anything on stock
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August 2023 by Lorraine Sun
It was such a pleasant experience walking into T mobile Shadeland Ave store. Cameron and Jesse are so knowledgeable and helpful to upgrade our phone. They were so patient with answering all our questions. What a wonderful change after our earlier very rude and unhelpful service we received at T mobile Clay Terrace Carmel store earlier in the day. Thank you Cameron and Jesse for changing our view of T mobile service.
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August 2023 by Steve M
If Corporate reads these, this happened on the date posted.Store hours posted online state 10:00am opening. I arrived at 10:30 to find a piece of paper stating store hours would indefinitely be 11am. The store manager or opening associate driving the Gold Malibu arrived at 11:10, promptly went in with his girlfriend or associate (they drove together), locked the door again and shut the gate. For the next 20 minutes I watched 5 individuals knock on the door, wait, and then leave. I left at 11:30 with the store still closed.I'm visiting the city, my phone is completely dead, and have no idea how to navigate the city except hand written instructions to this store. The opening individual not only wasted over an hour of my time, but turned away at least 6 customers by changing posted store hours and then not evening opening on time.
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July 2023 by Newandfresh2022 me
Brandon and the staff here were very informative and helpful. We really appreciated the service and recommend it to others as well.
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June 2023 by Brian Osswald
Needed to visit T-Mobile as my current phone was beyond help. My visit started out a little rocky as the personnel did not seem to be aware of their current promotions. Then Nic came along and was able to make happen what needed to. In the long run was able to get a new phone and plan that suited my needs at about the same cost. Thanks to Nic my visit was successful & I am very pleased.
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February 2023 by Destiney McCoy
My iphoneX battery decided to give up on me like my father did and it’s been such an old reliable friend that I wanted to fix her. Unfortunately the quotes I received were more than I had on hand and I needed to start payments on a new one. Cameron really helped out with not only selecting the right device for me but made the experience of supporting consumerism almost tolerable. I appreciate how informative and quick the process was.
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January 2023 by Kay Meadors
Malke and NicWent into the T mobile on Shadeland, they where amazing and very helpful and nice. I recommend going to this location for all your wireless needs. I will not go anywhere else.
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January 2023 by Cynthia Dotts
Irshad and Nick were so helpful and patient. They explained everything to me gor it was my first timeWonderful, Pleasant and I can't wait to come back.
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December 2022 by Harini Raj
Malke provided the best customer service I’ve ever received! She went way beyond what she needed to do and got us all set up!
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December 2022 by Robert Perkins
The store manager Irshad did a wonderful job helping me and I highly recommend going to this store and to him.
