-
February 2024 by Slot King Dream
Customer service is good. They're fast when they have time to actually focus on what they're doing. The music they play is kind of loud. Don't really need to hear it... Nice variety selections of technology and Accessories
-
January 2024 by Chris Mikkelson
Didn't help me a bit with a billing problem I've had for 7, 8 months. Went to the store thinking they could help because nothing being done trying to help me on the phone. Screw it! I'll go to the competition.Former 8 year, long time customer.
-
January 2024 by Rich
Very helpful.
-
January 2024 by Kimberley Indy
Terrible customer service
-
October 2023 by kelley crose
0 stars. The manager Alex and his employee Aaron are rude. The store opened 20 minutes late. Aaron told me it would be an additional 20 minutes and promptly shoved the door closed in our faces. Neither said "I'm sorry for the delay" or "we'll be right with you". It was understood by all we weren't worth their time.
-
October 2023 by lydia Hodapp
I had the pleasure of working with Carlos at the East Washington location and I had a unique situation that caused me to be there for over two hours and bless Carlos for his patience and diligence and working through my issue and got me set up and going before letting me go, so thank you thank you thank you he is an asset
-
August 2023 by Nelson Lee
A1 customer service friendly helpful just what you looking for on cellphone.service.
-
August 2023 by Sarah Thomas
They were all very helpful. Jordan helped me make my day easier.
-
July 2023 by Haley Marie
Ordered a phone online for step daughter anyway phone showed up damaged. Went to store wouldn’t replace even though I talked to customer support. Won’t do anything til old phone is sent back and put back on shelf. Their internet sucks very slow with Ethernet cable to my ps5. Honestly thinking of canceling my service. Not a very good company and employees are rude in stores. No STARS even t mobile Tuesday is a scam
-
May 2023 by Derek Jordan
Great deals on phones but they said mine was ready then got home and it didn't work. But issue got resolved the next day.
-
May 2023 by William Myers
Spent over $400 on phens replacements. Good rates but one more phone going bad, I am out of here.
-
February 2023 by Stephenee Rogers
Absolutely disgusted with this place. Went here a couple days ago I believe to help my aunt and uncle get their phones back on and the guy that had helped me and my family was absolutely positively disrespectful to my grandmother and myself and I did not appreciate it I do not take disrespect lightly and because of that I had to get home grab my wallet and go to metro pcs on 10th Street where I got my Apple phone from and get their phones back on the guy that took care of me when I got my iPhone gave the best customer service at metro pcs and helped get my phone bill down and got my aunt and uncles phones back on
-
February 2023 by Dawn Eads
Young guy in there was super knowledgeable about the phone and dealing with an old man and his new phone. Never a good combo
-
November 2022 by tee epps
Ms. Samantha Penny baker is most excellent. Very informative, helpful and patient. Didn't try to persuade me,, just gave me what I asked for. Thanks Samatha; peace and blessings!
-
October 2022 by Thomas Murdock
T-Mobile is my mobile service provider I switched over from Sprint which gave me excellent service for years but T-Mobile has continued with the same service even at a better price you go T
