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July 2025 by Alex Price
Incredible selection and prices
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July 2025 by R Howard
Great selection and Amazing attention to customer service
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July 2025 by Ava Knight
My dad and I were looking for a console for my brother's birthday. We stopped at one store in Castleton Mall and the worker recommended 'The Exchange'. We walked into a HUGE, clean store with a selection of everything you could need including Nintendo 64s, Wii's, DS consoles, various system controllers, games, vinyls, posters, etc. We were automatically greeted upon entering before we asked an associate for help. Not only were we given good/relevant information, but an associate physically walked us over to what we were looking for. He explained what all we would need, how the system worked, and was very knowledgeable on the other questions we had. We went up the counter and Blake assisted us. He was very thorough in making sure he explained the exchange policy, how to work the system, and what all came with it. We ended up leaving with a Nintendo 64 console (which came with a controller and cords), 2 games (Donkey Kong 64 and Pokemon Stadium), and an extra controller. Blake got us signed up for rewards (free) and gave us a discount that saved us $50+. The associates were SO knowledgeable (it blew my mind how much these guys knew off the top of their head) and very kind!!! The prices were VERY reasonable and overall we had such an incredible experience. We left the store feeling a HUGE weight lifted off our shoulders because we genuinely had no clue what we needed, but everyone took such great care of us. After my brother's birthday, we are 100% bringing him back so he can shop around too! You guys are SO awesome and thank you for all your help :) Shoutout Blake!
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July 2025 by Christopher Rudisill
Very informative and helpful.
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June 2025 by Michael Roberts
Very pricey compared to replay
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June 2025 by Joseph N
Lots of stock for all retro and vintage gaming and media. Plenty of vinyl and CDs too. Clean, well organized location. Fair prices.
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June 2025 by Haley Rittberger
They had a great selection and provided really great service. The workers were really helpful and answered all of our questions. We left with a lot of new goodies.
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May 2025 by Sam Crisci
Always had pleasant experiences here with all the staff. If I ever need a physical copy of anything I’m going here first!
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May 2025 by Gio
Great store for new and used media! Highly recommend stopping here and supporting local businesses
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July 2024 by Alexis Dorasette
The narrow rows of games, CDs, and DVDs, made me colsterphobic. If more than three people are in the store it feels really cramped. But the isles are immaculately stocked with goodies. The displays are really meticulous & aesthetically pleasing! But the video game accessories, games, and consoles, are hella expensive! I don't think this store is jacking up prices, necessarily. It's just mind-blowing how pricey everything is.
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June 2024 by Cathi Ogden
Staff is very friendly and knowledgeable. Always a good selection of movies, music, games & collectibles. I have never left there empty-handed. They also have a membership club, so the more you buy, the more you save on your next visit!
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June 2024 by Brian King
Great selection of games, music, movies and more. Prices are fair as well.
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June 2024 by Eseave
Clean friendly, was helpful on what they could on few games has questions on. Good if looking for items for your collection.
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June 2024 by Greg Cooper
Clean, Organized, and a Great Selection. The staff was helpful and friendly. Their vinyl variety is great and of high quality. Check this place out. It's worth the stop.
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May 2024 by Mac Wright
They have a wonderful selection and very friendly staff.
One girl helped me change my name on my account so I would no longer have to go by my deadname. And before she was able to make that change, she made sure to write down my chosen name so when she called out my name for my trade in, she didn't dead name me. It was very much appreciated.
Genuinely my favorite game store and I always love coming here. :)
