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November 2023 by Charles H
Great experience. Got right in at the appointed time. Provider was exceptional. Highly recommend.
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July 2023 by Jared Ensminger
Don't go here if you're sick.My wife made an apt and the doctor refused to see her assuming that she had covid without even seeing her. The front desk lady was incredibly rude and unhelpful. A stuffy nose doesn't automatically mean covid. It's 2023, calm down.My wife tested negative for covid, by the way.Zero stars.
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June 2023 by Chasity Lawrence
Took my son here for a sports physical and the nurse practitioner was so rude my son which is a minor and doesn’t know half the things she’s trying to ask him and he’s looking at me because he doesn’t know so I answer and she’s cuts me off and turns around and looks at me and tells me she’s asking my son these questions not me so I need to let him answer, I have never had someone not let me answer questions for my child regarding his health, you don’t ever speak to someone like that definitely won’t be coming back here!
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June 2023 by Michelle Kelley
Arrived before scheduled time at Clinic in Greewood Kroger - 8745 S Emerson Ave. Had filled out ALL information on KROGER website for vaccination including Insurance.Had already received Confirmation in Email. When checking in was told by Jenae at desk that they do not take Medicare. She was unprofessional and rude. Said she called many times" not true" but didn't leave a message. Said it was a HIPPA rule ( although you can say who's calling and that an appointment was cancelled or changed.)When asked her name she ignored us, covered her nametag with her jacket, turned her back on us getting back on computer. When we asked again if she was going to give us her name she further covered her name and said "NO". Luckily the Pharmacist named Michael overheard and said he would mix the shots himself. He even came over to my wheelchair, sat next to me to quiet my obviously severe Panic Attack. After talking calmingly to me while I took my anxiety meds, he gave me my two vaccines. So hurray for him.
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April 2023 by Jen Simmons
We had a horrible experience here. I have been to the Little Clinic at the Thompson Rd location and had a wonderful experience there, so I decided to bring my daughter in to be seen. I left a great review for the Thompson Rd location since they were so wonderful. Today was unfortunately a different experience. We did not have to wait for very long, but the provider that we saw was awful. She had horrific bedside manner. She didn't greet us or introduce herself to us. We tried discussing our concerns with her and she blew us off. My daughter has continued to worsen since we went to this clinic and I know it is because she was likely not treated appropriately. Now we have to go have another visit at a different urgent care since we received subpar treatment from this clinic. I did not tell the provider that we saw today that I am also a healthcare provider (I am a PA but don't think it is appropriate to treat my own child), and she absolutely did not follow standard of care. When we tried to discuss the care with her, we were ignored and blown off. I'll add that I am a PA who worked during the COVID pandemic. Being stressed and busy is not an excuse for not introducing yourself to your patient. I would stay away from here.
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April 2023 by isabel noe
I saw Dr.Nora today and she was amazing! super friendly and nice. thank you!!!!
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January 2023 by Toni Viles
I would like to preface by saying I work in healthcare, so I understand the state of things the last couple of years! I have also worked in food service and retail. I’m a pretty patient and understanding person because I really do get it! I had an 8:40 appointment for some vaccinations at The Little Clinic on Thompson Road. On arrival, an associate notified me that there was no provider coming in so I would need to reschedule or go to another location. I wished her best of luck on her day calling patients because that is never fun! But I left and figured it was early on a weekday so I could try a walk-in here as there is a large sign indicating they’re welcome. I knew I would be waiting a while, I expected up to an hour. I don’t usually do walk-ins anywhere, but I had my day off planned around this and figured a couple shots aren’t going to eat up too much time. I arrived around 9 am and ultimately left at about 11 am without being seen because I had other errands to run and figured I was maybe being taught a lesson about not having an appointment. I ended up going elsewhere and was seen promptly. I’m aware that walk in appointments are not priority, however if you cannot accommodate it, please just say so? It’s much less upsetting to be told you’ll have to wait 2+ hours ahead of time to set an expectation or that there is simply no availability than to wait until you ultimately just get frustrated and leave. I have otherwise had pleasant experiences at the Little Clinic locations, which is why I scheduled in the first place! Just maybe don’t advertise walk-ins if you don’t have the staffing or capacity for it?
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September 2022 by Mona David
The staff were not very efficient in providing service in The Little Clinic in Kroger Greenwood. The wait time was worse- kept saying we were next but the wait just went on and on, and when finally my husband was checked by a doctor, she didn't seem to know what she is doing. We were waiting for a couple of minutes waiting for a diagnosis from her and she just kept looking at her phone.
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September 2022 by Nicole Orwig
Over an hr later and I am still waiting out front no staff in sight.
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April 2022 by Danielle Speas
I would give 0 stars if I could. Showed up at 9:50 for a 10am appointment. Waited 35 minutes and no clinic staff showed up. If I would have missed the appointment then I would have been charged $20, but who cares if you waste my time.
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January 2022 by Danielle -Bre- Solomon
Arrived this morning for my 9:20 appointment. Clinic staff never showed up. Excellent waste of time.
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July 2020 by Angela Engle
My sister and dad went there for an ear flush/cleaning. The woman was too short for the machine and ended up doing an absolute HORRIBLE job. Both of their ears were bleeding and in a lot of pain. Your ears should not bleed just from a cleaning! Do NOT go here.
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October 2019 by Jim Talhelm
I have taken my mother here a number of times when we suspected she had UTIs. They have always been very friendly and quick as they can see her, diagnose and prescribe medication all in around 30-45 minutes. Compared to a Doctor’s visit or an “Immediate Care” facility, Little Clinic is the route to go. I highly recommend.
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January 2019 by Vinnie Perez Martinez
My daughter had an appointment, she showed up on time and 30 minutes later still not even an acknowledgement by staff that she was there waiting to be seen.
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November 2018 by Gretchen Wymer
Went in for shots for my daughter. Super friendly and very fast. No waiting.