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December 2023 by C. G.
Came in with a flat tire at a busy time of day. They were able to get me in and taken care of right away. I’m very grateful they got me back on the road without any hassle at all.
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December 2023 by Daniel Nava
Dave and the team were great. They got a nail removed and patched us up quickly and topped off all of the tires. We will be back for sure.
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November 2023 by Doreen Cummins
Arrived about 4:30pm, the GM, Les, was taking care of an extremely argumentative, aggressive customer. Was very impressed with how well Les kept his cool and remained professional while dealing with the man. When it was my turn for service, Les and his crew were polite, very professional, and worked hard to get me the best deal available - I had to have a full set of tires due to damage from road debris. This location has definitely earned my respect - I'll be recommending it to friends & coworkers.
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October 2023 by Blake Andrews
Les and Juan were busy on a Saturday, but got me in quickly to mount up some new tires and rims that I didn't even purchase from them. They were friendly and accommodating. It took a bit to get done but was pleased with the outcome and cost.
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October 2023 by Ron Budde
We were driving through Indy and hit something in the highway, resulting in a flat tire. Lester took great care of us and we were repaired and back on the road in no time. They were great to work with!
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October 2023 by Tyler Ford
My Car has been here for over 3 weeks now for power steering problems. After it was in here for a week and I paid $1500 for repairs for my power steering. It broke down that same day heading home. I almost ran off the road and died. They towed it and it's been yet another week. No communication when I do talk to them I get empty promises and a run around. And I get it back from them again for a second time and there's still problems. My power steering cap still will not stay on do not waste your time here
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October 2023 by Michael Neikirk
On Sataurday, September 9th, were were driving home after purchasing a new car when the low tire pressure light came on. We were stuck in traffic on the interstate and took the first exit we came to. Fortunately for us, Tire Discounters was right there. When we arrived, they were closed but graciously agreed to fix the tire so we could be on our way home. Everyone there was very kind and very helpful when they didn't have to be. They went out of there way!
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September 2023 by James
I was driving through Indianapolis when I started to feel my rear end sway from left to right, I knew something wasn't right and figured I'd pull off and see if something was broke or loose,I grab the rear tires on my Jeep gladiator and they were shifting from side to side about 5 inches lucky I was near TireDiscounters so I pulled in expecting them to turn me away with it being Saturday and close to closing. I walked in and encountered Les and explained I was from Michigan and happened to have an issue with my wheels possibly being loose,Les took empathy on my situation and got right on the issue he brought to my attention on how loose the wheels were and how the dealership it was just at sold me the wrong wheel lug nuts for the vehicle. He got me the correct wheel lug nuts checked for any damage and proceeded to tighten everything down. Had I not had common sense to pull over this whole situation could have ended tragically had one of the Jeep wheels came off the vehicle at 75mph+ even know I'm 3 hours away from Indy I will be coming back to Les for a new set of tires when the time comes!!!! If I could give 10 stars I would. DEFINITELY RECOMMEND THIS FACILITY ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Karla Thomas
This place truly showed me what it means to do a job right. When I needed them they never disappointed from the first time thank you all so much your time and kindness will always be appreciated. This is the tire discounters on 42nd in Lawrence.
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September 2023 by Timothy Spain
Less than 50 miles after having a tire put on here I found out they did not seal my tire or set it and my tire came off the rim on the highway. When I called to ask for them to reimburse me for my second tow to a shop closer to my location and to have the brand new tire repaired I was told i was going to have to pay the almost $500 tow bill to get it back to them. Not only did that happen but it also broke my pressure sensor in the tire which was another $100. Overall if you want quality work leave this place alone.Lastly i called corporate and was told to leave a message and now well over 2 months later i still haven't heard anything back.
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September 2023 by Clarice Nance
Les(the General Manger at the 42 St location) changed my opinion about Tire Discounters. I previously had a few not ideal experiences but because I had warranties on my tires, I returned. Les took the time to understand my grievances and made it a point to educate me on how to and the importance of keeping my tires in good condition. I really appreciate the service of he and his team. Thank You!
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September 2023 by Paul Caruso
Shop is lost in the sauce. Three hours to change one tire, even with an appointment made three days in advance. The techs even had to come outside to ask me which was the tire they were replacing. Are you kidding ?♂️Then at the end of my three hour stay I was told another tire needed replacing soon, but they didn’t indicate which one. So I had to visually inspect the tread on the vehicle myself to find out. ???
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September 2023 by Stephon Nobles
Waited six hours for tire change and tire rotation. Dude in front counter is lazy always on phone and rude. They do a great job but customer service needs work asap.
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July 2023 by Jacob S.
A whole list of grievances. First they didn't ask which tires to replace just assumed. They threw their head back laughing when I gave them the rim diameter instead of the tire diameter. They forgot to ask for contact information, when I told them they need my number they handed me their business card cus they were too busy on their phone to listen properly. They looked at my car 2 times didn't say a word about my bike rack then had me driving back 30 minutes later to take the rack off for them. They called me to come get my car because they were closing soon then had me waiting for an hour to get it. Are you guys high or something?
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July 2023 by Lisa McClellan
They got us in quickly. They paid attention to detail. Waiting area was pleasant.
