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November 2022 by Vandersteen Audio
One or our great mid-western dealers with a lot of knowledge and excellent listening and setup skills.
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April 2022 by Todd Plathe
Absolutely the best person to work with on your audio trip. Doesn’t matter if you are new to audio or an experienced audio person. He will set you in the direction of audio perfection.Simply put, a great experience.
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October 2021 by maurice carlisle
Mark is not your typical business owner just trying to sell you high end stero. Mark takes his time ask questions and personally pairs the best set up for your budget. Knows his equipment but more than that, takes great intrest in your situation, room size, room, composition, and other details that simply make him outstanding.
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January 2021 by Kevin Preuss
I agree with a previous reviewer that Mark at Tone Studio is not "the typical retailer". He is quirky, keeps irregular business hours, and turns the usual retailer paradigm upside down in that he provides better service AFTER the sale than he does prior. It is true that his website needs attention. But, he does not push to make a sale and makes a sincere effort to understand exactly what you want or need before taking your money. His biggest strength is his vast knowledge of high end audio and many years of experience in choosing as well as installing components.I purchased a two channel system from him and was very satisfied with his service and attentiveness. Because of that experience, I purchased home theater equipment from him about a year later. I continue to be satisfied and would recommend him if you are interested in high quality audio and theater equipment.
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April 2019 by Brian Walsh
Mark is a music lover first and maybe not the typical retailer. This surprises some, but he is serious and about satisfying his customers. I'm not sure about some of the complaints posted but suggest he deserves a fair chance.
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April 2019 by Samuel Waters
Does not appear to be an active business. I made multiple phone calls over a one week period and left a message, no response. I went to the actual store during "business hours". No answer, lights turned off and more than a half dozen failed delivery notifications left on the door. This is a shame because there are so few Vandersteen dealers in the midwest. I should have known better based on the webpage.
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April 2019 by Johnny Francis
Not happy with their service or response time
