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February 2024 by Brent Scaife
It was extremely professional and well organized.
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February 2024 by Christopher Hall
Melissa was great! She was very knowledgeable, helpful and personable. It was wonderful experience for my quick use of equipment.
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January 2024 by Brett Roberts
We rented a U-Haul from another location in Indy and they didn't have anything we actually requested in our reservation. I called almost six locations before this one. When I called, an actual person answered the phone (amazing!) and she was extremely helpful locating furniture blankets for one-way moves (recommended two different locations) and told us exactly what locks and moving boxes she had in stock. When I arrived the store was clean, she was friendly, and it was an easy in and out experience in the midst of the move. Absolutely would recommend this over any other U-Haul location in Indy.
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December 2023 by Monay Slays
Over charged even tho I had picture proof that I was being overcharged
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November 2023 by DeCarlos Moore
Not bad. The location isn't the most secure especially at night time. Main entrance to where you store the goods is on the back side of the building on the alley. Like I said, not the safest way to gain entrance.
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November 2023 by Veronica Berry
I had no issues until I moved out of my storage, and there was an antique trunk, and it magically disappeared
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October 2023 by Adam Thomas
Customer service was great. Truck was clean expectations were high and I would definitely recommend this U-Haul location again and I will definitely use this U-Haul location come November 30 when it’s time for me to move out into my new place.
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September 2023 by Abuna About
Great service, incredible staff!!
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August 2023 by John Reddick
Very big storage units! But the street to get there are horrible! It like a back alley.
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August 2023 by Gretchen Szostak
Convenient, quick rental location with the truck I needed.
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July 2023 by Linda W.
They were helpful and made the whole thing pretty painless.. as much as can be for moving when one has to pack one's belongings and trust that everything won't break. The Indy movers were slower and less careful than theMovers from High Country Movers. High Country Movers out of Johnson City, Tennessee were upbeat, quick and careful.
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February 2023 by Dale Gwin
They had everything ready before I arrived for pickup. I was in and out with my rental in a matter of minutes. Got my appliances moved and back in allotted time. Next customer was waiting for my return. The rep on site said keys, cart ✔✔you're done. It was the easiest and most simple pick up and return of a rental vehicle I think I've ever experienced.
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January 2023 by Kyle Kelly
Best storage in downtown Indy. I'm giving these guys 5-stars even though I got kicked off the property yesterday and I owe them like $600, because up until that point the service was nothing but phenomenal. They have a little area in the front for people to leave whatever they can't fit in their truck, so that others can put those items in their storage. I got one of the bigger units when I moved in and only had a bad when I came in when I left or rather was told to leave, I barely had room in my storage and it was all quality stuff.
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September 2022 by Samantha Sellke
Rachelle was extremely helpful today. Great help moving out and smooth process.
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August 2022 by Mika Blackword
Great customer service! Kara was so awesome that I have to leave a fantastic review!She goes above and beyond to help me today!
