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February 2024 by Ashley Davis
Had an appointment scheduled for 7 am arrived no one there not a person in site . Called the number no answer and also called customer service. They weren’t helpful at all I took upon myself to drive to a closer location added customer service tried sending me 7 miles away insane when it’s a place a mile up the road . Wish I could give zero stars because this is such an inconvenience.
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January 2024 by Lori Coles
Customer service was excellent, truck was clean equipment was ready to use. I was in and out with no problems.
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December 2023 by Summer Jones
I've used this location on Shadeland for years they always have great service
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October 2023 by Jerry Callie (Jerry)
The truck wasn't great to drive. Seemed to have some acceleration issues. One employee was disrespectful to me and threatened not to give me a truck. The gas was under what I was told it should be at. I had to come due to the dollie not being on the truck after being told it was. It was really bad.
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October 2023 by Jeremiah Cal
The truck wasn't great to drive. Seemed to have some acceleration issues. One employee was disrespectful to me and threatened not to give me a truck. The gas was under what I was told it should be at. I had to come due to the dollie not being on the truck after being told it was. It was really bad.
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September 2023 by Sylvester Truitt
Bad service.chagered two times for a trailer.
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August 2023 by Dee Ho
They were excellent and very professional in all aspects of the experience from renting
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August 2023 by mie coe
Well stocked and organized. Customer service was alright. First visit, no comment. Everyone is allowed to have an off day, probably recovering from the customer before me. Second visit, better. We will rent again, and I do recommend them ?
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June 2023 by Kyle Jordahl
Quick and efficient. Transparent about the price and procedures
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April 2023 by Bob Burchfield
Quick and efficient service to install wiring on my SUV. In and out in 40 minutes! Excellent.
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September 2022 by Pamela Green
The services rendered here could’ve been better if it wasn’t for this one worker! The only thing that saved Customer Service here was Jordan and the Bearded Man. That third employee went out of his way to to display his disgruntled attitude about me bringing in a borrowed tow dollie. When it was their fault!! He was about to charge me $20.00 extra dollars to place my car up on the ramp! His attitude was Funky!! Outside of him this place couldn’t be great!
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November 2021 by Nikita Oudinov
Had an appointment at 7:00 Am today. Waited an hour and no one never showed up.I'll never return to that place. Smh
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November 2021 by A G
Never had a U-Haul order go smoothly without some issue on their end.
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June 2021 by Luis Dominguez
I returned a truck at this store. It was super clean. Also Lauren helped me to sort out a problem that was created by 800# staff. Very pleased with her. Thanks
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February 2021 by Mark Schroeder
Best place to fill your propane on the near East side.
