U-Pack, a service of ArcBest, is a convenient and affordable self-moving company that has been assisting customers since 1997. It offers the option to load belongings into ReloCube containers or trailers, with U-Pack handling the driving, making long-distance moves easier and less stressful. Over the years, U-Pack has moved more than 1.5 million people across miles, providing a straightforward and reliable service. Customers appreciate how simple it is to schedule pick-ups, drop-offs, and deliveries, often receiving their belongings sooner than expected. The delivery process is quick, with some customers noting that their items arrived within five days, even for long trips like from Las Vegas to Indiana. The containers are spacious and can hold a large amount of belongings, including odd-sized items, and are easy to secure and keep dry. Items generally arrive in good condition, with minimal shifting or damage, which is often attributed to proper loading practices. Pricing transparency is a key feature, with many customers noting that U-Pack provides clear quotes without hidden fees. Customers report significant cost savings compared to traditional movers, with some paying less than a quarter of the cost of full-service moving companies. The company is also praised for its prompt service, often delivering and picking up containers within the promised timeframe. Customer service is another highlight, with staff being friendly, understanding, and accommodating, even when moving dates are pushed back. Overall, U-Pack is highly recommended for its affordability, reliability, and ease of use, making long-distance moves more manageable and less stressful.
Used twice in the last year. The best pricing and service around. Simple, on time, professional staff, honest, better than expected. Made our cross country move stress free. Will never use another company again.
July 2023
Very friendly and understanding company!! Our move in date kept getting pushed back and Upack/ABF was able to hold our stuff while we get our home situated. I will go through them again!
June 2023
I was very happy with everything, from price to helpful and polite customer service to ease of scheduling drop off/pickup to very nice freight drivers. We had movers load the pod carefully, so even though the pod was sent to storage for three weeks, nothing was damaged or broken. Will definitely use their services again.
