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January 2024 by Timothy Hammond
I went to this place based on the reviews I read from others. My Xbox One X was turning off as soon as I turned it on. I took it in and let the guy know I thought it was the power supply. He said they still had to diagnose it and it would be 24-48 hours. They called me the next day and told me what the issue was and how much it would cost. The cost was astronomical compared to buying the power supply for $50 and doing it myself, they said $175 so I denied the repair and went to pick it up the next day. When I arrived he said it wasn't ready because they went ahead and repaired it. So I had to wait another 3 days for them to finally put it back together. After finally getting my Xbox back home I went to repair it myself and realize they did not put my Xbox holding dock back on it and upon opening the device I was missing 4 screws, and 3 screws were not screwed in and just sitting there as well. I am beyond disappointed in using them and urge everyone to make sure they actually put your devices back together!!!!
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December 2023 by Greg Brown
I had my laptop hinge repaired here. The technician is amazing. The price is fair and the quality of work is stellar. I also had my phone screen repaired a while back with a similar experience. This is a top notch place!
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December 2023 by Amy Pierce
I had the charging port on an iPad replaced. I would’ve opted to just buy a new iPad that’s one generation older than current for $50 more if my son didn’t have game data saved only to this device that was really important to him. The cost was high for the age of my device, but everything else was perfect. Friendly staff. Super fast turn around. Easy experience
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December 2023 by Darryl Hall
Andrew and Donovan make a great team! Had an issue that the AT&T store couldn't fix. They recommended UBreakIFix in the Castleton area. Andrew and Donovan fixed it and I was out the door within the hour. Awesome job fellas!
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December 2023 by Kaleb’s Life
I broke my hdmi port to my ps5 came in got it fixed everything work great until not even a month later as I was playing my ps5 the screen turned black so I took it back up to this location (3869 E 82nd St.) and they told me they couldn’t fix it as it wasn’t under warranty. Do not come here they will scam you and not do a good job of fixing your electronics what a bad way to treat your customers. Then the guy had the nerve to tell me the reason it broke again was because I was using the same hdmi cord the hdmi cord has nothing to do with the hdmi port smh lol they’re are a bunch of scammers.
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December 2023 by Si B.
Five stars service!Replaced my HP laptop battery in June 2023 for very reasonable price and very fast.When that battery died in December 2023- replaced it on a warranty and gave me additional year of the warranty.Happy to find them in Noblesville, no need to drive around!Wish you very happy Holidays, guys!
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November 2023 by Jacob Blalock
Have you ever heard the saying, Sometimes it's better to be luck than good? I'm lucky and uBreakiFix is good! Not only did Andrew completely repair our phone, but he got it done under warranty. Thank you!
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November 2023 by Kain Nosgoth
Horrible experience! I needed a screen protector, that thin layer on top of the screen to protect the screen, I needed that replaced. Not a screen, and not a hardware or electronic… just the thin plastic screen protector…The associate will not do it unless I give him the pin number to unlock my phone and goes to connect it to a machine and run hardware diagnosis. I explained that I only want a screen protector, nothing more. He refused to provide service unless I give the PIN number, even if I’m paying the $20 cost. Since I don’t trust giving away my phone data access which could compromise photos, bank and website passwords, various private information and so on… He will not replace the $20 screen protector. Another issue is that he will not honor the $10 discount coupon sent by the corporate via email because it is a Samsung phone, another associate said we will not honor it because we don’t make a lot of money on the service.I spoke to Peter, the manager on site and he stands with the associate words. No pin means no replacing the screen protector and not allowed to use the $10 coupon. He blamed it on Samsung corporate that forces them to require the PIN number for all devices even for a screen protector replacement. I doubt it. I’m not saying that I’m sure they are stealing customers’ info for malicious reasons, but that’s a valid possibility.
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October 2023 by Jeremy Vande Bosche
I've brought my phone to this store in the past and have always been satisfied with my experience. I just brought my phone again and Peter helped me. He was very knowledgeable and explained things very well, and most importantly he resolved my issue very quickly. This is my go to place for phone problems.
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October 2023 by Rachel Koch
I dropped my IPhone 12 in a pool. After a few hours the screen went black, but it still had power. I took it to the “Genius” Bar at Apple. They told me it was unable to be fixed and it had no value towards a new phone since it had water damage. None of my photos were showing up on the cloud, so I was determined to find a solution. I went to UBreakIFix. The guys there couldn’t have been nicer! They were knowledgeable and so helpful. Within 24 hours, they had fixed my phone and recovered all of my pictures! I will never go anyplace else for repair or service. Thank you from the bottom of my heart!
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September 2023 by Michael Muhl
Technician said it may not be today. I said that was perfectly fine. Was shocked to get notice in around 30 minutes that it was ready for pick-up. The new screen protector makes the phone look like new! Highly recommend.
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September 2023 by Denise Wood
Great experience with them took a while to get my part in for my phone but they did a great job fixing it my recommendations are this place is a win-win
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August 2023 by Jarrell Parker
Had an issue with my 2 year old Galaxy Fold 3 not unfolding completely. Samsung recommended me to uBreakiFix for repairs. The guys here were very knowledgeable and friendly. They knew exactly how to fix the issue. I dropped my phone off in the afternoon and was repaired the next day. Replaced the hinge and display. My phone feels like a brand new phone now!
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August 2023 by Mason Butcher
Service was prompt. associate was professional. was told 2 to 3 hours to fix cracked screen on s23 ultra.3 hours later it was ready when I returned to the store. I liked overhearing from the back it sounded a like one associate was showing another how to properly do something.
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August 2023 by Mary Ann Ellyson
Getting my son's cracked screen fixed couldn't have been easier. Dropped off phone and was given turn time. Received a text several hours later when it was ready for pickup. Everyone I came in contact was both helpful and friendly.