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July 2025 by Mayra Segura
Review of 1 employee: I went to buy a gift for my daughter. Browsed for a bit, made selections and paid. We used the restroom before leaving and when I walked out with my younger daughter, my eldest comes up to me to show me a swatch. It didn’t work with her skin tone, we’re darker latinas. One of the employees there decides to intervene by asking, do you need help putting those back? My daughter says I don’t have them anymore. I asked her where she put them, since sometimes you set things down somewhere else. The employee goes “ yeah where did you put them?” We all know the tone of voice, accusing but customer servicy. My daughter points to the testers, back in their spot. Employee states “oh I didn’t see them” Ma’am we’re not taking your testers. There was no need, the interaction left us with a nasty feeling. If we wanted to be judged, we would’ve gone to Sephora. Thanks for that.
Store review: Always have items in stock that we need. Love the variety of brands. Most employees are super nice and helpful. Most but not all.
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July 2025 by Lara Ibey
I went to Ulta July 6th for face powder, eyeliner, eyeshadow and possibly new mascara. I went through the whole store looking for these things. Not one associate asked if they could help me find something. They were too busy hanging out together and talking.
All I ended up buying was eyeshadow.
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July 2025 by Bristy Skiles
The store was busy while I was there and many of the associates were helping other customers. My spouse and I decided to find the items we could first and waited for a while by the fragrances. After a while, we decided to just check out without choosing a cologne, but while checking out, we asked Alayna if she could unlock the fragrances we were interested in. She was very helpful and patient while we chose our favorites. Kristifor was also very helpful when it was time for us to check out! Despite the store being busy we still had a good experience.
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May 2025 by Faith
I come here all the time and spend my money and today the cashier was rude for no reason ( skinny tall white girl). Don’t know if she’s racist but her behavior towards dark skinned customers says a lot.
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May 2025 by Michele Hawker
Their internet price was cheaper and they refused to honor it. They were going to make us place the order online and come back the next day. We live over 20 minutes away. No thank you. We left our $200 worth of products on the counter and walked out. That's poor customer service and we were appalled. We won't return.
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May 2025 by Ashley McKim
I’ve always had a nice shopping experience here. The store is clean, workers are friendly, and they are well stocked! It’s my go-to location.
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May 2025 by Todd Barngrover
Think they have great products ✨ 🤯 🧠🌇
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May 2025 by Brittani Burnham
Highly recommend hairstylist Heaven. She did a fabulous job on my hair. Definitely will be back.
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May 2025 by Yadira H
My experience with Ricci was exceptional. As it was my first time exploring makeup, she patiently walked me through the process, providing detailed explanations and presenting various options. She even applied my makeup for me, and I am absolutely delighted with the outcome. I feel fortunate to have met her and I am very glad she is part of the Ulta team. She is undoubtedly a great asset. I will definitely be returning to this store. I recommend anyone looking for tips to ask for Ricci!!!
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April 2025 by Kriste Bradt
Too much perfume
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April 2025 by Michy Q
Love it my favorite place,!
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April 2025 by Haley Guthrie
Most retail stores will stay open till at least 9:00pm during the week. Closing at 8:00pm seems far fetched and just screams “staffing issues” to customers. For pete sake, it’s still daylight out!
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April 2025 by Claire Johnson
The lady checking me out was asking for my phone number to the point where it crossed the border to harassment. Just take no for an answer! It is not that hard to use your ears and listen, especially when you are using your mouth that much. Never shopping here again.
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April 2025 by Meredyth Black
I wish they had more for men's grooming but otherwise has 99% of what I'm looking for.
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April 2025 by Shaunda Lynn
Helpful staff
