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October 2023 by Ron Pursell
They were an easy going staff with answers to all my questions, definitely will be back for more animal supplies.
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August 2023 by Melony Campbell
It's out dated but does supply a reasonable amount of items per species. Feel like this is the only place near me that has the lizard supplies I need.
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August 2023 by Jason Truitt
Not really blown away by this location. Fish tanks are running with no fish. They have a 4,000 gallon tank going with only a 5-6 inch crayfish in side of it. That's it. And the fish selection is poor. They have dogs for sale had empty water bottles to drink from. We had to notify the employees who had nothing but attitude about it. It's sad. My brother and I used to love visiting these stores as a kid. This location at East Washington St is just awful.Up Date: A supervisor just called and talked it out with me and they are taking this very serious. I appreciate a business that takes this as serious as the public does. My review came from 2 Star to 4 Star based on our call!
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July 2023 by Josi Dodd
Staff was friendly. But it is so sad to see how much this store has changed. I remember when I worked there in 2018 the fish room was completely stocked, the displays were arranged much nicer. It wasn’t cluttered. I do like how they changed the check out area. But it’s sad to see it go down hill. I enjoyed working there when I did, but now it’s crazy how much it has changed.
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July 2023 by Angela Lynn
Came to this location after not being helped at another, we ran into Kyle and he was very helpful. He answered all of our questions without being annoyed which was great because we had so many?. We will make the drive for great customer service❤️
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July 2023 by Jacob Parsley
Overall is a decent store to buy anything you need for your pet. They also carry inventory to meet the needs of virtually any and all types of domesticated pets.
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June 2023 by Nalleli O.
disgusting how they treat their animals literally every dog in the cages had pee and poop and we're sleeping by it and i seen a worker come over there talking to someone on the phone and i mentioned how disgusting it was that all their dogs were laying in poop and she walked away and then another worker begins to feed the dogs and literally sits their food bowls on top of their poop disgusting place
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May 2023 by Candace Young
I purchase live large rats here all the time. They are food for my 7 foot Colombian Red Tail Boa. They always have them.
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May 2023 by Tony Lawson
I have been to this store a few times, and it's fine. The selection is very minimal and seems kinda dirty and unkempt. They also only had 2 shopping carts to use when we were there.
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April 2023 by Cameron S.
0-5 stars. Told the employee working in the fish and aquatic center that the leopard gecko looked stuck so he came over touched the other leopard gecko that was in the tank and closed the door and walked away. Terrible customer service. Rude and did not seem to care.
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March 2023 by Paul Phillips
We visited Uncle Bills after lunch next door. One thing I noticed right away was the cleanliness of the store. While looking at the fish, my daughter noticed a white beta, a color we had not seen before. Immediately a helpful employee showed up to explain the uniqueness of the fish and how it was acquired. He also helped with picking out the perfect tank, filter, heater and food to keep our new pet happy. When we went to the cashier to pay for everything, she was extremely friendly and really engaged my granddaughter. We thoroughly enjoyed the experience.
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March 2023 by Jasmine Tidrow
The smell of pet urine and fences hits you when you first come in. Open some windows and air the place out and use something to neutralize odors. Birds all looked extremely unhealthy. They are picking their feathers off. I’m not sure how many birds are allowed in one cage but this looked like way too many to me. So many that several were picking at each other.
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February 2023 by GofortheGarman
Went in to buy a puppy. But the people who worked there knew nothing about anything I asked them. Started looking at the puppies and a employess walks over to help me but she knew nothing about the pups. Then she called a girl with a nose ring in her nose over and she knew nothing about the puupies .All she kept saying over and over and over to me was you can finance the puppy . I just walked out. What they want me to do; take out a second mortgage on my house so I can buy a puppy .
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February 2023 by Nate Wright
The wife and I went here to purchase some stuff for the fish tank. Ended up getting some new fish. Jalen assisted us and was a pleasure to work with. Overall, the store was clean, the inventory was good and the service was great! Good job Uncle Bill's!
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February 2023 by Brisa Ballesteros
Got a gold fish last night around 6pm and it died this morning very disappointing since my siblings were really excited to own a goldfish. Granted i did get it for free but for it to only live 12 hours is very upsetting.
