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February 2024 by Taylor McRae
The office worker was quick and efficient. Also UPS is open on President's Day.
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December 2023 by BA Bernier
Very helpful and friendly staff with great service.
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December 2023 by Daniel Dillard
I made an appointment for Notary services to get divorce paperwork done. Arrived for my appointment after receiving confirmation Email the day before to be told “ I never got an email so the notary isn’t here “. Total Garbage!
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August 2023 by Gerald McKinney
Excellent customer service from the store manager, Janell. Thank you !! I went during the day and during the week. There was no waiting. Very helpful and at a great price. Thank you.
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July 2023 by Rachel Mung
I went to drop off the package today but the customer representative didn’t answer me when I speak to her, she pretend like she didn’t She talk when she finished, that’s all. I felt disrespected and discriminated because I am Asian. Not happy ?
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June 2023 by Gerry Shoulders II
Convenient location but there is always a line and more often than not the person working the counter is overwhelmed resulting in a poor service experience. Sometimes I just have to leave
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May 2023 by D'Artagnan Engle
The staff is extremely friendly and will help you through anything you need. They always go above and beyond even during the busiest times.
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September 2022 by Michelle E K.
Accommodating & nice once you get up to the register, before that barely an acknowledgment. If you're returning Amazon products & in a hurry probably not your spot.
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August 2022 by J.
You know when I Goggled UPS store near me, - I saw the very low review score and I thought "no way". So I searched so places further away, -then it hit me, - Remember Amazon reviews, and the volatile society climate that sway people opinions up and down like a rubber ball. I thought if this place is as bad as these reviews say they are, then UPS would either close the store or fire everyone there... I thought I would test myself and this place and see what the real deal was.....So I walked in and let a couple ladies go ahead of me, (cause I needed something notarized, and that can take a bit of time, plus I wanted to see how the crew responded to a growing line of customers) Well long story short these folks that work there are top notch, very pleasant and extremely efficient, especially at one of the busiest shipping days of the year. Since I I retired from the USPS, and know all about shipping and recieving of packages I gotta tell ya I used to cringe at mailing packages and it didnt matter where I went, but I had a great experience at this store and I have never seen a team of employees at a UPS store or USPS, or Fedex work in such a cohesive manner and get the jobs done so quickly, and professionally. I am heading back to that store in a few minutes and if there is simething to change my opiniin, I will update immediately.
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June 2022 by Paul Phillips
The worst UPS store in the greater Indianapolis area, mainly due to EXTREMELY AND UNNECESSARY HATE FILLED ATTITUDE. The young woman that acts like a spoiled teenager should seek counseling. If that doesn't work then she should seek a position as prison guard.OWNER: Please save your comments, as it is obvious this is a top down problem.UPS should terminate this franchise.
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April 2022 by Joseph W.
These are the most rudest people I've ever delt with. I made a $75.08 printing Transaction for tax purposes. They printed the file placed it in a envelope and I paid for it. Not thinking to check them for being irresponsible. When I got outside I noticed they printed only to the center of the document (PRETTY MUCH USELESS) I return inside waited until it was my turn and explained the error. The girl behind the counter was absolutely a rude little snipe. She kept saying you paid for it and left the bldg...and she said she would not fix the problem. So, I left call PayPal who would help until the transaction was completed, so I called Huntington Bank and stopped payment of $75.08 cost was free...I can't wait to call the district manager of the ups store tomorrow...
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December 2021 by John S.
You know when I Goggled UPS store near me, - I saw the very low review score and I thought "no way". So I searched so places further away, -then it hit me, - Remember Amazon reviews, and the volatile society climate that sway people opinions up and down like a rubber ball. I thought if this place is as bad as these reviews say they are, then UPS would either close the store or fire everyone there... I thought I would test myself and this place and see what the real deal was.....So I walked in and let a couple ladies go ahead of me, (cause I needed something notarized, and that can take a bit of time, plus I wanted to see how the crew responded to a growing line of customers) Well long story short these folks that work there are top notch, very pleasant and extremely efficient, especially at one of the busiest shipping days of the year. Since I I retired from the USPS, and know all about shipping and recieving of packages I gotta tell ya I used to cringe at mailing packages and it didnt matter where I went, but I had a great experience at this store and I have never seen a team of employees at a UPS store or USPS, or Fedex work in such a cohesive manner and get the jobs done so quickly, and professionally. I am heading back to that store in a few minutes and if there is simething to change my opiniin, I will update immediately.
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December 2021 by William Dillon
I do a lot of business through Amazon I am receiving and sending back a lot of items and I use the UPS store. I use the one iIn Mooresville Greenwood and on Emerson Avenue never have I been charged $2.20 to print a label yeah it's a rip off. I work in the automotive industry and I do everything in my power not to rip people off if you need to make your rent that bad you need to do something else
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October 2021 by Barbara Wootten
I use this store several times a month and alway find the people very friendly and efficient! Great job!
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August 2021 by Andy Knoedler
Sharp minds, level heads, polite as all get out. You couldn't ask for better service.
