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March 2024 by Ray Ware
***WARNING*** THIS IS NOT A UPS STORE. This place is actually owned by Joe Polo who has paid UPS to use their logo on his store front as well as on the shirts of his employees to sell other services to unsuspecting people that think they're doing business UPS. It appears Mr. Polo has purchased the rights to use the UPS Logo in order to sale services, like their notary, printing, mailing, copying and others. I don't know about you but where I come from, there's a word for this... it's called a scam. A scam that is apparently going on at at least 10 other locations also owned by Mr. Polo. So if you decide to visit one of these so called UPS stores the first question you need to ask is rather or not you're standing in an actual UPS facility and if they seem unprofessional, incompetent and uninformed...it's because they are. Be careful who you do business with, it's seems lying is popular these days.
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March 2024 by Buddy
Rude employees
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January 2024 by Sonya Cody
Fast and easy to drip off a return
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December 2023 by Jeremy Wollum
Because you guys have a great employee
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October 2023 by Andrea Tarter
Thank you for your help today both employees assisted me and did excellent. Thank you so much
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August 2023 by Jack Danielle
Liam stayed after hours to help me and did an AMAZING JOB!!!! It was pandemonium in there at the hour of 5pm, and Liam was alone with zero anyone to help, and KILLED IT!!!! UPS OWES THIS PERSON A RAISE FOR REAL!!! #recognizeloyaltyandtalent
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July 2023 by Taylor Rose
Brittney is always very fast and efficient. Always helpful and kind. This store is one of the best.
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June 2023 by Stacy Laycock
Wonderful employees to greet you when you walk into this store.Brittney Abshier has always went above and beyond when it comes to our shipping needs to just having to get paperwork faxed. Highly recommend this location.
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May 2023 by leah William
They’re very fast at shipping and they’re super nice people. Some places depending who’s working. I believe ups is great delivery service ❤️?they get busy, they keep it cool ?
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May 2023 by Megan Kennemore
This store was very clean when I went in. The employees were very friendly and efficient. The place even smelled great!!
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March 2023 by Saunseri
Worker was so rude I considered going to my usual location in Avon. I had to remind myself that would inconvenience me and Ms. Bad Attitude could care less. I have only gone to this location maybe one other time so can't say if it's the norm, but since there are other locations will not go back. And to clarify what I mean is that she refused to even greet me. Initially I thought she didn't hear me say hello but she looked at me directly and refused to respond when I repeated my greeting. To me these attitudes are too common and most of the time those workers who choose a customer service position with no customer service skills want more than minimum wage and doing the minimum. Take a day off if you can't be polite.
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December 2022 by Janice Warner
Had a package to return but couldn't get the label to print. The clerk walked me through the steps to print from my phone (small fee) and the package was on its way. I'd made a big deal out of something so easy. Great customer service!
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December 2022 by Chelsea Woolsey
No one was in the store a quarter past 9 on a Saturday and the hour clearly say 9am-3pm
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September 2022 by Penelope Newsom
Had some trouble emailing something to be cop and Zach went above and beyond to make sure my copies I needed were made. Make sure to keep him happy, he deserves it. He turned what could have been a rough experience and made it good.
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September 2022 by Tiffany Wilson
This store doesn’t seem to have staff members that know what they’re doing, and I’m beyond frustrated.
