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February 2024 by Mary Cary
I went in there with two difficult items to carry. The two ladies that were working were not helpful at all and told me I needed to go find my own packaging because they had nothing that would fit. They didn’t even try to help. I did end up having to go and buy my own packaging, but when I went to a different UPS store, the man that worked there was extremely helpful, and even helped me carry my item in.
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February 2024 by Phyllis Carver
Had a great experience thanks to Dorrian. He was very patient as I got all the right codes together for my four returns. And then help me find the most economical way to ship them back to sender as I had to pay for packing!! He went above and beyond to help and have a great attitude!! That’s very much appreciated these days !
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February 2024 by G SW
Smells like weed.
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February 2024 by Nancy Arick
The customer service is great and I have had two managers, Zach and Jenny Roberts, who have gone above and beyond.
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December 2023 by Leslie Wilson
Robert was so helpful, pleasant and knowledgeable!
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October 2023 by Rebecca M Bidlen
Friendliest UPS store experience I’ve had. They were helpful, efficient and even offered to carry my box for me!
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October 2023 by Lakeeshia Murry
Hello my name is Lakeeshia and I love UPS because they have designer postal stamps and they shipping prices are very reasonable.
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October 2023 by Alayna Aparicio
The best UPS Store experience I have ever had because of Jaysaiah! All three of the employees were so incredibly nice and just having good vibes in the store. Usually a trip to UPS is not enjoyable at all but the employees working today were awesome! Thank you guys.
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May 2023 by Sesseccla Greer
I came to this UPS store on 5/15/23 and had a wonderful experience with Zach. He was very helpful and very patient with me even though I didn't have my stuff together. I returned on 5/24/23 hoping for the same great experience but only to be greeted with sassiness and attitude from a lady with poofy blonde hair. I even tryed talking to her about my great experience with Zach and she totally ignored me, handed me my receipt and threw my stuff on the counter. She didn't say you're all set or even have a good day. If I could rate Zach alone he would get all the stars. Zach is the BEST!
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May 2023 by Cody Weber
Branch manager Zach G! I came in with a very big problem that only ups could help me solve. Zach teamed up with me and we figured it out. It may have taken an hour but he never gave up on me! Appreciate you my man!
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April 2023 by Estefania L.
I want to give the store manager, Zach Glenn, a big shout out for helping me out with my fingerprints. He was very patient and helpful.
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March 2023 by Jade Italis Zoé
Zacharia took care of all of my notary needs and provided excellent customer service. Would recommend this store over others.
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March 2023 by Sylvia F.
I'm going to take time to review the UPS Store at 7399 N Shadeland Ave. because the manager there, Zachary Glenn, deserves a compliment! I go out of my way to go to this store because Zach goes beyond the call of duty to help the customer. Today is just an example of how he helped me change my Amazon drop off which I accidentally marked Kohls as my return location. He always goes out of his way to help me and I love the way he greets me each time. Thank you Zach!!!
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March 2023 by Morgan Daniel
Went in because they advertise that they do passport pictures. The guys inside said they don't even though it says online and inside that they do
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February 2023 by Monica Staples
Great place to drop off Amazon packages. Manager is great and his staff are eager to help.
