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December 2023 by Pete Hood
Friendly and professional staff. Will assist you with all your shipping needs
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July 2023 by Rick M.
Manager is very rude and very unprofessional, I will never use ups again! FedEx and uses are very professional.
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April 2023 by ҚØŁØГΛĐØ ҚIŁŁΞГ
I don't understand how a company, such as UPS, can profit $13B in recent years yet still be too broke to afford better work phones or functioning radios for management. Hours are getting cut, radios are worthless, the list goes on... UPS cares about the money they make & not about the employees that keep this company above ground
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April 2023 by Body Sculpting By Vicki
The staff is so friendly and makes sure I’m a happy customer
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March 2023 by Robert “Bopper Indy” Koehne
Staff was helpful and super friendly.
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December 2022 by Robin Stone
I worked here for a month in the Smalls Sorting Department on the mid day shift and majority of the supervisors are rude, and they rarely jump in to help when it gets overwhelming. I even had to get my own bags when I ran out, while the other 2 people on the line were given bags.. I do not recommend
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September 2022 by Wayne Dowling
Excellent service, my package was recieved at there facility with incorrect address. The ladies were very helpful.
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September 2022 by Q T
They keep on making me call back to my shipper like 5 times in a row and then and then pretend they didn’t tell me to do that again over and over and over and over but then tell me sorry we’re having technical problems
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August 2022 by NYC Gal Out
Usually they're more reliable than the post office, and definitely more reliable than FedEx... but it depends on which UPS location. I never had a problem with the ones in Iowa or in Kentucky, however the one in Indiana is average. Usually they do a good job, today was not one of those moments. What I hate is when a company lies. Instead of just saying delay, they wrote "delivery attempted" - complete BS. First, I'm home all day; but more importantly, I have cameras that look at my front door/porch area, and cameras that look out on to the street - there was never even a UPS truck that went by. Second, UPS has it as "out for delivery" in Plainfield, IN - I'm in Franklin, IN. Obviously they loaded the package on to the wrong delivery truck. They should have just stated your delivery is delayed, instead of lying about an "attempted delivery", because delays are understandable, but lying to a customer is just terrible and unethical business conduct.
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July 2022 by Lamont Ledford
Dependable contractor for those who need great services and reliable needs to fit there budgets for home repair needs.
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June 2022 by Glitter Pipes
This company is just trash. I have used UPS for over 20 years as a small business. Today I had a $6k+ package not delivered because, yet again, they refuse to knock or ring a doorbell to complete their delivery. Further, UPS has made changes in recent years to make it not possible to speak with a Customer Representative on their 800 line. Also there is not direct number to any local UPS services, only the 800 number. I have saved thousands of dollars per year with the Post Office, I suggest Shippo or Stamps.com. I pay less than $4 now for a package with tracking that UPS was charging over $22 for.. That was years ago now, I'm sure they are charging alot more.
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June 2022 by Mike Williams
Dropped off a bunch of packages and the ladies were super helpful...very nice too!
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April 2022 by Kyle Mayhew
I needed to get some documents notarized and the person working wasn't able to do it. But she was amazing she called in someone who was off work to help me with it. Great customer service!
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March 2022 by Holly Krajewski
The ladies who work here are always friendly, helpful with suggestions for packing more efficiently, and kind. I'm always pleased with the cost of shipping when compared to the post office or FedEx. So happy to have this option for my package sending needs.
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February 2022 by Popeye's Mowing-Indy
Great service. I scheduled an appointment to get business cards made. Was in and out in less than 20 minutes. Will update once the final is in hand.But no further complaints or comments.Easy access.Reasonably priced.And the lines move, even though most often there aren’t lines.
