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January 2024 by Sarah Park
Amazing customer service! The two ladies working were super sweet & quick to help me with the fingerprint scanning for a background check. 10/10
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October 2023 by Ingrid Smith
Horrible, rude, awful people...
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September 2023 by Gerald McKinney
I am in this post office about once a month buying stamps and postage and other postal services. Every worker is nice and courteous and helpful, even fun at times. Five stars.
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August 2023 by Theresa Combs
You did not put a T on my first name ? Why ? I called customer service usps they will reach out.. beside this rude employees work here.. glad I’m away from this postal service!
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May 2023 by Eric T.
This is for the annex. ACTUALLY DELIVER PACKAGES! Stop leaving them on trucks "to be processed" as I was told. Item should've delivered 8 days ago. It's sat in Indy since the 11th per tracking. Unacceptable. And with no one to contact, you're at their mercy to have to sit, wait, and hope they decide to do their job. DO NOT SHIP WITH USPS!
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March 2023 by Lucila Raygoza
I had a really bad experience today with a man who attended me. I was trying to mail a box internationally. It was my first time doing so. They recommended to use a cheaper box which I was grateful. They gave me a form to fill out for international shipping. But I went back to the desk to ask about what tape I should use. He looked super confused. I kept trying to reword it and he finally understood. He said the tape was on the box, I was like “ohhh okay, I have never sent a package internationally.” To let them know that it was new to me. I mentioned it like 2 or 3 times. Then I went to transfer everything from my box to the box I received . I filled out the form for international shipping. Then I went back up there. He told me to fill out the box too (TO: and FROM:). I kind of stood there for a second and then he realized I did not have a pen and he sighed in annoyance and gave me one. He said to move out of the way so he could pass the next person. I moved to the side and filled out the box. Then I went back up and he told me I didn’t fill out the form completely and I had to put a value on the items. He sighed and said he didn’t have all day. I told him I wasn’t sure. And he said to hurry up, that they were about to close. He said a few other things to show his annoyance and how I was taking long. He took it from me and he filled it out. At that point I was sniffling and trying my best to hold back my tears. I was really confused with the process and it was near closing time. Which I understand his rush, but I do not think he had to be so rude. I don’t think I’m coming back to this place again.
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February 2023 by Jan Newton' Turner
The 1 person that has waited on me both times of my visit, I just started going to that branch a couple of weeks ago due to some mail issues I have but , when you are going through something sometimes all you need is a person that will treat you kindly not knowing they made a impact for me on those days of my visit. Thank you !!!
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October 2022 by jeff Kaz
Best post office we’ve been to. Tracey was awesome!
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September 2022 by Cheryl Crisp
The mail is never in the P.O. Boxes until after 5pm at the park fletcher office. I’ve asked for a supervisor and the female yells at me every time. Hopefully I won’t be punished for reporting mail not being in post office boxes in a timely fashion. The sign says 10am and in eleven years the mail has never been in there at that post office. I’ve called several times and asked for a supervisor to call me from that office and not one time has a call been returned. US taxpayers pay their salaries!
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September 2022 by Autumn Young
The staff here is awesome! They were helpful, polite, and extremely patient, even when my fingerprints proved troublesome.
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September 2022 by Mohammad Saghir
Bad customer service and supervision. The front staff members are so rude.
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July 2022 by Candy J.
I ordered a wedding gift that was to be delivered June 22, It was not. The company said "oh well" but they couldn't help. I contacted UPS and getting a real person was truly a feat and they to couldn't help (they subcontracted the last leg of the delivery with USPS and they were sorry but it would not make it for the wedding. So I called the Nora post office branch and they answered the phone on my first call, with a "real" person. The agent looked up the UPS tracking numbered and the transfer to USPS number, they took my information so they could keep a lookout for my package when they were sorting incoming parcels and guess what, they called an hour after I talked to them and had found the package. The counter agent said I could drop by and pick it up so I would have it for the wedding on July 23. The "Above and Beyond Person" was Lateeshe, she was helpful and kind.
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May 2022 by Mary Sachtleben
The staff was rude and even yelled in front of everyone how they were late because of me. This provoked people to get angry at me when I was just there for paperwork. So unprofessional and rude.
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May 2022 by Sue H (Spiritual Deep Dish)
There is no self service kiosk here.
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April 2022 by Soe San
This particular staff was rude, and she rushed me. I'm trying to send money that's a alot and just wanted protection (like insurance) so they don't lose it and was told they don't do that in the rudest way. I also filled out a tracking paper, she never explained how and rushed me, so I filled it out wrong, but out of frustration she just took it. :p I didn't even do anything and was treated badly. It was so bad I'd give it a zero, but that's not possible, so I give it a one ??♀️✨️
