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February 2024 by Brennan Castillo
No wonder this place is 2 star.Outdated equipment.Slow customer service.Clerk doesn't even understand the service of USPS.Might as well shut down this place
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February 2024 by Kayla
I’ve come in three times to get my key for mailbox third time still got told to come back next day bc they apparently can’t do anything if only one persons here bc that’s the same excuse I get every time
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December 2023 by Julia Bogle
Person who assisted me was rude and disinterested in helping me. She made a mistake entering address and said she corrected it. I tracked package today and it is being returned as undeliverable, and I had to pay $8.50 to send the package and have been informed I will have to pay again to have it delivered. It was her mistake. I will go to Brightwood Post Office in the future. Very rude.
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September 2023 by Farrah
Just got off the phone with Moesha about an undelivered package. She hung up on me after 10 minutes. "Left with Individual," tracking says. Proof of Delivery shows the carrier delivered the $3000 to the wrong address, both attempts.Moesha was trying to convince me that the carrier delivered it, that I signed for it (I know I didn't sign for anything in the last week), and then in the next breath that I didn't hear the knock and he must have left it on my porch.The biggest problem isn't Moesha on the phone. It's the incompetent postal carrier.
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August 2023 by Martin Gutierrez
I was trying to get passport for my children at location on Edgewood and Madison , I did schedule 5 times an got canceled all 5 times . Whet to this post office first time I got passports thanks to the really freandly and awesome lady name Yolanda , we need people like her .
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July 2023 by Karissa Ray
I had a package I had to sign for and it was being held there. Due to a few seperate circumstances, working, being out of town, and family members being sick I couldn't make it down there. I went to pick up the package today and the woman behind the desk was unhelpful, rude, and did not bother looking for it or checking, or even taking my name. It's a tiny building so it would have taken little time. She just said "it's not here". I would expect a person that is recognized as a federal employee to respond to this situation better. I understand that it isn't the best area but your lack of care and concern and customer service only furthers the idea that people don't care about this neighborhood. Very disappointing. I expected better.
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July 2023 by SoulFlower Peace
Every time I go to this location...it's the same thing I dred the customer service..the black woman in the corner booth...with her head down likes she's half sleep...she is gonna give you bare minimum Every single time..tried to get a certain service and she kept referring me to the website...but I'm like...im here now...she did everything in her power just to get me away from the desk and out of her face...don't go to linwood because if u need help she's not gonna give it to you....she should not be dealing with customers...she should be in the back sorting mail..I miss dearly the last generation of postal workers...they were hard working and had integrity..I guess they are all retired now....this new generation is just lazy! If I see her there I just turn around and leave...sad part is people have been complaining and nothing has been done....tons of reviews on Google about the young black woman in the far corner booth that wears glasses..she laying down every time I go In...wth has happened to good customer service...smh sad
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April 2023 by Robin Melton
6 months ago I had a run in with the rude woman behind the counter. Today I had another encounter with her. I’ve talked to several people above her about her attitude problem’s towards customers especially those who don’t speak English. And apparently they don’t care to get rid of her. So I am so glad I am moving out of this neighborhood in may and will no longer have to go here to deal with the obvious problems that this post office just wants to ignore. I get that she is union but it is a government job and government employees are held to a higher standard I should know my father has been one my whole life. Not a postal worker he works for our military no he’s no longer in the military. Just because this location is in the hood doesn’t mean its staff needs to act like it. And I’m sorry but since when do you get paid to stand at a desk with an AirPod in your ear on the phone while dealing with customers all day. Cause that’s what she does. And then who ever she’s on the phone with she bad moths the customers to. It’s just not right to act like that at work especially when you work for our government.
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March 2023 by Agnes Dodd
I went to the Linwood Post Office today to mail cards. The Post Office was closed and so was the lobby. There was a mailbox outside. it was 5:30pm, The schedule on the mailbox said pickup at 5:00pm. I put the cards in the mailbox and noticed they didn't fall down, The box was full to the top. I tried to push the mail in the box down but couldn't. If I were a thief I could have removed a handful of letters. What is going on with our Postal Service???
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March 2023 by August “SmittDogg” Buchanan
No mail for first two weeks of the yearNever received all of itReport missing mail nothing happenedThe month is almost over .still haven’t received all of my mailHorrible serviceHorribleAnd a horrible post officeSo can’t depend on the federal government to get our mail to our housesAnd still not received my mail22 days in this month and I will have to get new tax papersThis is a horrible post office can’t get mail out them they should higher someone who will
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February 2023 by Emerald Eyes
Out of 14 possible delivery days I have received mail 3 times. Was first told truck broke down. Then carrier had double route and didn't get to us. Then was told our carrier was on vacation! When I visited post office was told all mail was out but they did not (lady taking small break from her phone ) know if our route would get mail. "Come back before 9They do not OPEN TILL 9.The supervisor needs replaced.".
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February 2023 by Joy Greth
This is my favorite post office in Indy! I love the workers. They are very kind and helpful. Best little spot in Little Flower!
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February 2023 by Deshonnicka Crenshaw
They keep mail for days you get sent on the run around I picked up ,5 days of mail due to not being delivered
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January 2023 by Michelle Mangold
If I could give negative for customer service at this location, I would! Front counter person is ALWAYS rude!! If she doesn't want to wait on you...she blatantly lies. Said USPS does not accept cash, constantly "supposedly" NO stamps...yet I see people in line after me buying them. Will lock up early on a Saturday to stand outside with the guy from City Trend and hang all over him. Always snaps at people. Even says SHE is THE supervisor, which is a lie...I talked to THE supervisor! However, I LOVE my delivery person..he is THE best!
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December 2022 by Tanyas Giron
I would rate this lower because the mail here only comes once a month and I haven't the mail man or the mail truck since Dec 1 and I have been waiting for some very important papers and bills and when go here they laugh at you for asking where the mail is at and they only tell you that you have but clearly I don't have the mail. Then the service is really horrible
