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January 2024 by Sarah Zorak
I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.
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January 2022 by Bri Williams
The postmaster here is so nice and so professional. She really knows what she’s doing and is super helpful all the time
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November 2021 by Patrick Major
Westnewton very friendly staff excellent service ???
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April 2021 by Briana Williams
The postmaster here is so nice and so professional. She really knows what she’s doing and is super helpful all the time
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April 2021 by Zechariah Johnson
Postmaster provides poor customer service to customers to the point of rudeness, and deliberately delivers dated mail late. Avoid at all costs, go somewhere else.
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September 2020 by Justin Johns
Good people, good service!
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June 2018 by J W
Everyone here is incompetent and they constantly mix my mail with my neighbors. Recently lost a 3-foot package. They claim they put it in my mailbox. ?! Idiots!
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April 2016 by Nadia Torres Burgos
Great service! Quick and helpful.
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November 2014 by Justin W
Best local post office. The lady is always helpful and nice to talk to. Just wish there were better hours through the week.
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August 2008 by A Google User
Small space, but great customer service. The lady I always see there is very friendly. She'll make sure you have the right packaging for everything and makes sure you get the best price for the service.
