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January 2024 by Megan von Ruhtenberg
Best experience getting new phones! Harold was incredibly efficient and knowledgeable. Ask for him if you go!
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January 2024 by Gary McWilliams
Brian was most helpful to me and my wife in getting a new phone to replace one she got taken from her.
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December 2023 by Greg
I got my Samsung phone through Verizon, so naturally I thought I could stop at this Verizon store to help with a setting I couldn't locate. I was driving by it anyways. The first thing I noticed was a sticker on the door starting something to the effect of "Independent Retailer." I cringed. From past experiences, I know to only go to "Corporate" stores for the best deals and help. I thought that my question would be relatively simple for someone familiar with Android, so I went in. I see three employees sitting at their desks. One yells across the store a greeting. I walk over to his desk and explained my question. He responded that he didn't know. That they pretty much just sell and set up phones and that I should probably contact Samsung. I asked if anyone else might know, he said no. I left, thinking how could Verizon allow such a business to pass themselves off as one of their own. Later, I searched for my question online and quickly found the answer (something he could've done to build customer relations). What if I had bought my phone there and got that lack of effort for a simple question? I'd probably never get another Verizon phone, that's what would've happened.So, a warning to every Verizon customer... "Verizon" on the building doesn't make it a Verizon store. Always search for a Verizon Corporate store.
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December 2023 by Ann Hinch
I have a competing carrier's service, but when my phone froze, this was the only store closest to me. The salesman was kind enough to help me figure out the issue even though I don't have Verizon. THAT is service.
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November 2023 by Ben Wolfe
This Verizon store seems to know what they're doing. And I like that about them.
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October 2023 by Candace Anderson
Never will use this place again
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September 2023 by Barbara Mondary
Cody was exceptionally helpful and polite.
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September 2023 by luis castillot
Excellent
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August 2023 by Ben Scott
discounts offered were not actually honored to bait product
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July 2023 by Alex Pattee
Was told the new phone was $100 after discounts. After fees at the store and fees that came up on the first bill I have paid about $250 in extras that were not disclosed. Then the manager and employee were supposed to call me to get a resolution and they never called back.
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May 2023 by Terri Hanson
There were 2 peoples helping clients when I walked in. I was greeted right away. They took care of their clients like no one was waiting. Just like they should have. The gentleman that took care of me, was very nice and helpful. Answered all of my questions and took care of my concerns. Made sure I knew of a special going on and when I said no, he was gracious. Made sure I had nothing else I needed even with 2 more clients waiting at the point.
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March 2023 by Daniel Jackson
I was in this store Sunday and had an excellent experience with a very professional sales clerk by the name of Josh. I came back today to return something that I had bought. The sales clerk I had today was the most unprofessional most terrible customer service person I've ever encountered. I understand one bad experience does not associate with the store. This sales clerk and I won't mention his name should never ever be dealing with customers. He acted like he was doing me a favor by dealing with me yet I'm the customer.
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March 2023 by Alex Curry
I came in unannounced and bought a ton of iphones and ipads for our business. Josh was great to work with. He helped me and my team with all the new added steps in managing our fleet of devices. I could not recommend this store enough. Simply the best!
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March 2023 by Lillianna Lashae
Customer service was amazing very quick, very simple in and out deal ..Got what I needed done plus got a great deal on new phone, very happy customerThank you Joshua ,Thank you VERIZON !!!
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January 2023 by Rosie Radford
I came in and was helped out by Dre. I think this guy is really great. He is really friendly and really nice. He goes above and beyond the call of duty. I would highly recommend this store to friends, family, and anybody else I can reach out to you.
