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February 2024 by Connie Holtsclaw
I had a great experience at Visionworks , a great exam , great glasses and great staff.Thank You
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January 2024 by Johnnie Chappell
Very pleasant and helpful
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January 2024 by Bob Wall
The whole process was quick and easy. The staff was very friendly and helpful.
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January 2024 by Chasity Spears
Very friendly and helpful staff. They have a large variety of frame options for all budgets. I highly recommend the Indy, E. Washington Street location.
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January 2024 by Jeremy Harrison
None of the ladies at the front desk greeted me when I walked in. They just stared at their computers. After a minute one begrudgingly asked what was I here for like I interrupted her day. No other customers were even in the store so they weren’t busy. Not a very inviting atmosphere. I left and went elsewhere for actual customer service.
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January 2024 by Leslie Daly
Poor customer service at East Washington location every time I go there. Always long wait times. Treated very rude by Stacy last time visited. I would rather go to out of network provider before I continue to go here. Worst eye care establishment I've ever been too.
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December 2023 by Howard mckissack
Every aspect of great customer service was showed and i appreciate the way they made me fill like i was their #1 priority
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December 2023 by Lorraine Cohen
I’ve been going to Visionworks on Washington for the past 3 years and have never been disappointed! Very courteous, knowledgeable and friendly staff from the front to the back. The doctors have been patient and concerned about my issues. Also, the office is very neat and clean.
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December 2023 by rochelle streeter
I felt comfortable and like I truly mattered when I arrived. The customer service was very pleasant and quick. Thank you!
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November 2023 by Kelley Hiner
Everyone was pleasant. Place is out dated. Floor in exam room is torn. Desks and walls could use fixing. BUT EVERYTHING WAS VERY CLEAN. The exam tech cleaned all equipment after every use. I saw three people get their eyes checked and all three times all equipment was wiped down every time. I had cataract surgery and my surgeons office did not wipe down anything after every use.So I was very impressed by VisionWorks.
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November 2023 by bryce hart
I was able to book a same day appointment because my glasses broke. Your staff fixed my old glasses, custom building a screw to fit my frame so I could see until the new pair came in. They also replaced my nose pads and cleaned them without me asking. When selecting a new pair, the staff member let me know the pair I selected were small and would fall off my face in the summer. They also helped me find a pair that would fit my face. Great customer service above and beyond any expectations I had! I have had issues with places like Dr. Tavel or Eyeglass World so this was my first experience at Visionworks and it was fantastic! I am even sending my wife back this weekend for her to get a pair
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October 2023 by Alethia M.
Great experience. Very friendly staff and doctor. Glasses were done quickly and fit great.
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October 2023 by Heather Bennett
Making the appointment online was easy and the wait time for it was short. The appointment itself was thorough but efficient. Picking out glasses was nice, the workers give you room to browse but were close for questions. Checkout was good too, the service rep was friendly and thorough with options and pricing. All around great experience
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October 2023 by The Empower Family
FALSE ADVERTISEMENT! They DONT TAKE WALK INS! FRONT DESK TOLD ME I CAN COME IN THE NEXT DAY ?❓I said well y’all need to take that sign down that’s saying y’all take walk ins. She agree & said yes. Smh the pandemic has brought out the real characters of people, laziness and lack of professionalism in so called businesses!
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October 2023 by Mr Two Cents
Customer service has improved a whole lot even the doctor seems nicer than the last time I came
