Walgreens is a popular pharmacy and retail store that offers a wide range of services, from filling prescriptions to providing health and beauty products. Located on the southwest corner of W 16th St and N Meridian St, the store is conveniently situated for those in the downtown Indianapolis area. The pharmacy at Walgreens is open during regular hours, with M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, and Su 9am-1:30pm, 2pm-5pm. Customers have reported positive experiences with the pharmacy, noting that the pharmacists are helpful, clear, and take the time to answer any questions. One customer praised the pharmacy manager for providing valuable advice on treating a case of poison ivy, going above and beyond to ensure the customer's well-being. However, the store's customer service has received mixed reviews. While some customers have had pleasant experiences, others have reported issues with rude or unhelpful employees. One customer even had a negative encounter with a staff member who denied service due to the customer's ethnicity, which is unacceptable. Overall, Walgreens offers a convenient location and a range of services, but the quality of customer service can vary. The pharmacy team has been praised for their professionalism and care, but the store management should address any issues with employee conduct to ensure a positive experience for all customers.
changing pharmacies because the pharmacists are rude. spoke to a lady on the phone and came in, spoke to a different lady, both rude & obviously do not like their jobs. got hung up on the phone 3 times after waiting to speak to someone each time. please help your selves or get different jobs.
November 2024
They are very incorporating person. Employees not want to do work and manager says you can complain, who cares
November 2024
Female pharmacist is incredibly rude. Walgreens needs to go through and re-train this store on proper customer service and educate. Pharmacist get paid well. Stop acting like you dont want to be there and actually help your clients. I'd give this location 0 stars if I could...
