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December 2024 by ressa Ellery
Helpful, Friendly, HAVE
Most Of what you seek
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November 2024 by Amanda K
Staff are friendly but shoplifting seems to be a problem. I bought a box of chapstick only to get home and find it has already been opened and emptied. Likely because of the shoplifting, the store is set up in a weird configuration that means if you go to the pharmacy and purchase your medicine there, you then have to try and squeeze past a long line of people trying to check out at the front in order to go out the exit door.
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October 2024 by Kristi Reece
Just had the RUDEST lady in the pharmacy REFUSE to help me. I literally had 2 boxes of cold medicine and that was it. I walked to the counter, patiently waited as she ignores me then finally says "one moment". When she finished what she was doing,then I got a can I help u? "Just this" I said. And was instructed "up front" as she pointed to the ONE CASHIER with quite the line. There was not a single person in line at the pharmacy mind u. And when I asked " u can't ring this up?" I was ignored AGAIN as she walked away and HID behind the wall where the medicine is keep. UNBELIEVABLE! I live in the area and come in several times a week,it's omw home from work. Sometimes I stop omw to work as well. I'm usually greeted with smiles and haven't ever been treated so rudely. As I left without my purchase. I noticed the manager in the parking lot. I stopped and told him about my experience.. maybe he was in shock?? Because he couldn't even find the words "I'm sorry to hear this". Literally speechless! Or didn't care Either way convenient or not I will think twice before stopping in again.
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May 2024 by Sydney S
Decent place to stop if you're on the run, but service is terrible. Staff members eat at the cash register and don't greet you when you walk in, and if they're having a conversation with eachother - good luck getting assistance! They don't know what products are available in the store or what they even sell.
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March 2024 by Commisar 9
A guy named Griffin checked me out super great experience
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March 2024 by Abbi Hager
The lady that helped me this morning was so sweet ♥️
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July 2023 by Dot Dot
My neighborhood store & Pharmacy. Nice .. friendly .. helpful staff storewide. Normally well stocked ????☺️
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July 2023 by Cole Dietrich
The pharmacy is disorganized (forgot to order a vaccine, forcing me to go in a second time after they did order it), they are not communicative when issues come up, so be prepared to have to call them on your own time to find out how to fix it… frequently submit multiple requests to insurance, which obviously causes delays and denials. I will be switching.
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June 2023 by Ken Piper
The last few months I have been going to the pharmacy on a regular bases for a family member. I was disappointed that CVS on 30th & Lafayette had closed down forcing me to look for a new place. I have been pleasantly surprised by the much improved service that I have been receiving since I started going to this Walgreens. Though I am disappointed by the limitations on the hours, when they are open, they give really great service. There is a young lady named Adrianna who is fast and friendly. The pharmacist that I have seen on a regular bases has gone out of his way to help me in dealing with health insurance and communication with the doctor. I truly am amazed by their efficiency and fast pace movement while still acting like I am the most important person for that moment. There have also been a couple of other people who I have seen that are always friendly and do their best to help me. I so appreciate their efforts during this difficult time of every pharmacy being understaffed. (I am sure that is the reason for the limited hours) but it is worth it for me to go to them because I know they will take care of me.
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June 2023 by RLCJ Cooke
Prescriptions were ready for pickup. No waiting
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May 2023 by Ian Albright
The pharmacy is totally unreliable. They open and close whenever they feel like. I now get my meds at the CVS downtown.
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May 2023 by Brad Williams
I took a prescription to be refilled first I was told my insurance would not cover it I told them it was a vet prescription and I would pay cash then I was told it was out of refills I told them it had two refills left until September they then said that regardless of the prescription it is only good for six months.I called the vet and was told the prescription is valid open and ready to be refilled.Do not trust these people they are not professional.
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December 2022 by Steven Thelen
Horrible horrible horrible customer service. Tried to order photos and they hung up on me 4 times in the process of trying to find my order be ause there is only two people working and they are too busy. TERRIBLE!
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September 2022 by Sandy Gonzales
The store & pharmacy need serious help. The exterior of the property sets the expectations. Dirty, unkempt, employees seem unhappy and zero moral. Employees seem defeated & overwhelmed, in return providing poor customer service. Wait times are horrible, it doesn't matter if you uses the drive up or go inside. Per the pharmacy tech Walgreens has a week long backlog & hundreds of prescription un filled. 9/12/22 @ 11:31Update: Called Walgreens local business office, to voice my concerns. I received a return call from the store manager with in minuets. Apologizing for the delays & stating staffing was the issue. I've been going to this Walgreens for the past year, quite frankly it's a management issue. Even the pharmacist is rude for pete sake. Poor customer service & rude behavior is deemed acceptable. On my part work on being more understanding and try a different approach. 9/20/22 still one star
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July 2022 by Taylor Marsh
Don’t order invitations from this store. This is what $65 invitations will get you! These were shipped to me from this store and it was clear they were made carelessly. Thanks for nothing Walgreens photo!
