Walmart Supercenter offers convenient online grocery ordering with free pickup for all and free same-day delivery for Walmart+ members. It maintains the same low in-store prices online, accepts SNAP EBT cards, and provides a Freshness Guarantee. Customers can choose a pickup time, and associates will hand-pick items, bring them to the car, and load them. The store itself is generally clean, with good shelving and floors. However, the restrooms are noted as being old and damaged. A common frustration among reviewers is inconsistent product availability, with many shelves often empty and specific items like certain brands of rice pudding or chocolate milk frequently out of stock. The store's frequent rearranging of items is criticized for being confusing for both customers and associates, leading to difficulty finding products. Customer experiences with staff vary. Some employees are described as helpful, friendly, and sweet. Other reviews mention encounters with unhelpful, lazy employees and point to overall poor management. The new checkout system is cited as confusing and slow, with poorly distinguished lines causing customer frustration. Additional complaints include a disorganized parking lot with too few shopping carts available inside.
