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September 2024 by Shane Jarvis
Never been a customer but these reviews and responses will make me be one eventually lol
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July 2024 by Austin
Horrible customer service. I scheduled an appointment over the phone. They confirmed the appointment twice. I showed up on time the doors were locked no one was there. I called them multiple times they never answered the phone. Finally they texted me days later apologizing for missing my phone call. I explained the situation. They said they had no record of the appointment even though they confirmed the appointment twice. They did not apologize for miscommunication or even try to reschedule.
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June 2024 by David Ott
Upon arrival to my appointment they needed to check since they had several walk-ins???? I was a bit stunned and told then well I had an appointment. Anyway they did do the car and said they would take the coupon I downloaded but looking at the receipt they did not discount as promised. Disappointed! Car looks good.
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May 2024 by Selina Heaston
Was so excited to get my Stinger unit installed so I went to Waxwerks because they are suppose to be professional audio installers and been there for my vehicle window tints in the past. Beware!!! If you want your head unit installed go somewhere else because they will hook it up incorrectly!!! And tell you that you need a new module lmfao! I knew I didn’t need a new module, so took it somewhere else and now it is working correctly wouldn’t recommend this place to anyone! Beware!!!
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May 2024 by Corey Edward
I have taken 3 cars here now and got my parents to take both of their cars here. I was there to get tint done and there was a miscommunication on schedules with them I came back next week and they hooked me up with tint with a discount. Tim and Amy were a great help and very nice. I would hoghhi recommend coming here.
EDIT AS OF 2023: Got another car tinted there and it had all sorts of bubbles, lines, even hair. Took it back and they fixed some and I thought it was good but I can see so many imperfections and others point it out too. Dissatisfied that they went down hill in quality
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April 2024 by Justin Griffith
Absolutely awful service. Damaged my window defroster, didn’t mention it until after I paid. Used defroster and it caused an arc that makes the defrost useless. I’ve been trying to file an insurance claim and they don’t provide insurance info and owner is mysteriously unavailable for 3+ months. Take your car anywhere else but here.
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March 2024 by Carmela Thomas
Very good work! They have a lifetime warranty on the tinted windows. I have had 3 cars tinted with no issues.
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January 2024 by Corey Sam
I called them the other day to make an appointment. The lady was so nice she would’ve got me in that day. So made date far out called. I called yesterday and she said I can come today. Got in and out. Hour and half like she said. Had a few questions after only because of position of car and me no glasses on. Once I left they had me A-1 Money. They good with me. Every car will come here not just for tint they really nice professional people who made me feel at ease. I even called and said I was going to leave this review.Thanks again guys for booking my new ride up with tint.
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December 2023 by nichelle butler
Service was good
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December 2023 by Kay L.
DO NOT GO HERE!!! I got my car tinted here back in 2017 and I was extremely happy with the service. My car looked great! I now live across the country, but I was visiting for Thanksgiving. So, I decided to let them tint my current car, but the tint job was not up to par. There are wrinkles, air bubbles, and the edges of the side windows are not smooth. It doesn't even look like they cleaned my windows throughly before applying the tint! I called to inform them of my displeasure and his exact words were "I don't know what to tell you." How fitting, crappy customer service to accompany their crappy tint job!!! Save your time and money. They aren't worth the frustration!
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November 2023 by Matt D.
Earlier in the month my vehicle was vandalized, someone busted out my driver side window. After getting it replaced I needed to have it re-tinted. I went in to Waxwerks to get a quote and lead time, to my surprise the gentleman said that they could do it immediately. 30 minutes later the tint was done and matched the other windows. A few years earlier we had a remote start added to one of our vehicles and it still works fine. Nothing but positive experiences, I will return if and when their services are needed.
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October 2023 by George Nae
Great job tinting windows on my Vette. I will definitely go back for ceramic work.
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October 2023 by Rod of Iron'
Very ?
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October 2023 by ron ausherman
Have had several services with WaxWerk and I am going back for more.
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October 2023 by Danyale Buckner
Service took awhile, but Ray was so nice. Very pleasant.
