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April 2022 by Andy S.
We have had nothing but issues with this group for the last three years. We had one claim in 2019. Since then, we submitted for roof hail damage, but were denied despite every house on the block being approved. A small amount was approved, but we never moved ahead with the claim, due to the low amount. Now, we have just been dropped for "too many claims"....our last payment received was 5/2019. This was a poor experience.
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September 2021 by Kristina L.
The big red house on College Ave is delightful. When you visit you always get friendly service and can see the cool house or call to handle your needs. Regardless you will get excellent service from a dedicated team.
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September 2019 by Travis S.
The BEST service and value. Period. I switched over my business and personal policies to Elizabeth and her team over a year ago and they have been nothing short of stellar with their white glove support. She truly understands my needs as a business owner and is looking out for my best interests, which is very rare with other insurance providers.
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December 2018 by Andrea W.
Today was my first time meeting with an insurance agent. Elizabeth spent 2 hours with my husband and me to review all of our policies for vehicles, home, personal items, and life insurance. She helped me understand things I didn't know before and waked us through the proper evaluation of our home coverage needs. She was knowledgeable, professional, prepared and personable. Also, The office is an adorable renovated house in Broadripple!
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December 2018 by Alan R.
I come from a long family history of State Farm agents, so when the last of them retired last year, I was at a loss as to whom I could trust as much as I did they to handle all of our insurance needs. I walked into the beautifully restored house that is the office of Elizabeth Marshall State Farm and found it! Her staff is beyond friendly and courteous, always with a bright smile and kind words. And Elizabeth herself is extremely knowledgeable and able to walk us through our policies so we understand them, and then discuss our needs and wants on a personal level, not just as an agent. We love the personal touch and the family friendly business.
