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September 2024 by Silver Beard
Just to order one part you have to fill out an entire sing up form just to find out they are surge pricing their shipping so you then have to cancel your order & figure out how to delete your information they make you input. You will literally pay 300% more on shipping than your actual part. This business is not worth it for individuals doing their own work.
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August 2024 by james minard
Well let's start here I bought a torque converter normally $128 I get charged almost $300 including plus a core they drop off the torque converter it's the wrong one I call him back they said they can get me one daytime delivery they never come so in the meantime I order a pump gasket and a pump stator washer for a different transmission they come that night drop off the parts they're all wrong picked up the old torque converter that they dropped off that was wrong and the parts they left me we're all wrong so now I got over $300 in parts that are all wrong I left multiple messages to my sales rep I get called back by some executive saying I can't contact that sales rep anymore never said any bad words just simply wanted the right parts that I paid for and he said okay I can get you the right parts I told him what I need he said okay I can get them for you we can drop them off tonight and then ask me for a credit card number after having over $300 of my money for $128.00 dollar Parts i said are you kidding you got $300 of mine you got all the wrong Parts back and you want a credit card number to charge me for the right parts and he said it'd be 7 to 10 business days before I got my money back and you needed another credit card to give me the right parts that I already paid for the worse experience I've ever had and the sales rep it didn't understand part name or description I gave her I had to call back multiple times and give her a part number I don't see how they're still in business
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January 2024 by Sean Lippard
Terrible customer service. Transmission failed prematurely, within 5,000 miles. Took advice of Mike who was a fantastic sales representative to deal with, only to be told by Bill in warranty " He is just an order taker and isn't qualified to give suggestions" which voided the warranty. Call Jasper or any other company first.
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February 2023 by DTFSUA
Terrible customer service. Transmission failed prematurely, within 5,000 miles. Took advice of Mike who was a fantastic sales representative to deal with, only to be told by Bill in warranty " He is just an order taker and isn't qualified to give suggestions" which voided the warranty. Call Jasper or any other company first.
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May 2022 by Dewan Dhanoa
Great place they mean it when they whatever it takes
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August 2021 by joseph redd
Good friendly service.
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June 2021 by SARAH Adams
Quick and easy process to get transmission fluid... excellent customer service Elizabeth was awesome!!!!!
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March 2021 by Ron Mobile Garage Indy
They always have those hard to find transmission parts.
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January 2021 by eduardo benitez
Thanks for getting parts
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March 2020 by Bruce Turner
Quick and painless had everything I needed in stock.. 5 stars
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February 2020 by Jack Fox
I don't repair transmissions professionally. Only for myself.Prices are way better than online prices, and they have always had the parts I needed in stock. For example. Clutch baskets and sun gear
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January 2020 by L HH
Excellant
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January 2020 by Adel Elbanna
Great staff and great service
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January 2020 by j mack
Good mechanics for semis
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January 2020 by David Lowe
This is the place for gaskets.
