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November 2023 by Summer Hatchett
I'm a Southsider and rarely go out north. The mall was full of rowdy teens and I even saw a fight break out in the parking lot when I left. The construction around the mall had me lost! It took me 3 tries to find how to get back to 465. I've never had to use my GPS to get home... I did this day and I ended up having to take 69 to get to 465.... I will not be back!
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November 2023 by Kaley Newport
Are the people who fill the vending machines dumb? Someone mixed up all the drinks on the bottom level of E1 so when you press E1 you don’t know if you’re getting sweet tea, water, or Diet Coke lol. I wanted a water and got a sweet tea. Also, no customer service in the mall to help. And no one picked up the Simon Castleton phone.
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November 2023 by Taylor
So I’m writing more about this review because apparently I can’t leave another one. 10 days ago I called the mall manager because she gave me her business card. She said the straight ahead beauty owner would call me, and never did. I left my name and number to call me back. No one has responded. So F you people for being completely unprofessional.If you’re shopping for something in particular, stay on track. I was here a week ago and those stands in the middle of the mall, circled me like a shark. Sweet talked me in to buying straight ahead products for $214. Didn’t tell me there was no refund. They hide that sign by the register. Didn’t notice it on my receipt until wanting to return it. Don’t buy these products they are a scam artists. And aren’t up front with you.
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November 2023 by lya R
It was a an ok mall , moderate size normal stores . JC penny had great sales . Started early Xmas gift shopping . Nice men sweaters not name brand but great style . Peter was great , amazing customer service. Bath and body works , the your the one body cream has a new look . Overall is a good mall . Very nice customer service various stores
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November 2023 by Scott Payne
Very nice mall. First time here and they definitely have the stores you would look for in a mall such as this one and then some. We mainly went in to check out the arcade there which was excellent and fun as well.
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November 2023 by Addie Robinson
My daughter hurt her finger here at this mall about 5 years ago. The chair in the food court had a malfunction. She nearly sliced the tip of her finger off, the staff there had no sympathy, just passing the buck as to who was responsible for the chair being out. My daughter had to have stitches in her finger, she also was a violin player. This damaged the finger she needs to play violin with, she had continued numbness. They offered us 200 dollars, this wasn't even enough to pay her medical bills.I was really shocked such a large corporation would not accept any liability for something that was their fault.
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November 2023 by Matthew
Visited for the first time from out of town, primarily to check out Boss Battle Games. The arcade gets a 5-star rating for its fantastic setup and exceptionally helpful and kind staff. However, the overall mall experience warrants only 2 stars due to the condition of a nearby restroom located within a department store close to the arcade. The bathroom was in such disrepair that it resembled a scene from a horror film. There was unattended human waste (let's just call it that) on the floor inside a stall, cleaning supplies were left abandoned. Completely unfit for use. Unsettling.
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September 2023 by Trongtham Korpradit
I have been there for movies at AMC and have some bite at the food cort, there are lots of store to stop by but I'm not so fasion with them.
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September 2023 by Steve P
Largest indoor mall in Indiana, but is showing it's age and issues with being a large mall. Anchor stores at both ends are empty, as well as other storefronts throughout the mall. Still has a variety of smaller stores that still hold some interest and speciality.
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September 2023 by Caleb Proctor
All of the food shuts down at 6pm on the dot. However, that wasn't really why I visited this mall. There is an arcade here that is AMAZING. They have cabinets for so many things, some of them massively popular, the others fun but slightly less heard-of. If you like Mortal Kombat or Daytona, I'm pretty sure they have one each of all of the cabinets those two series ever put out. Rhythm games are also plentiful, though they notably did not have any Taiko.
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August 2023 by Matthew Knox
My son loves this mall but the wheelchair accessible parking spaces are extremely limited and in very few of the lots. The lot by the food court has more parking for Chick Fil A curbside pickup than it does for people with disabilities. The lack of accessibility unfortunately demands a poor general review.
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July 2023 by Devi
This mall has Macy’s, Akira, a LEGO store, Starbucks and a boba spot. There’s a decent mix of shopping and quick service food (from the food court). Would love to see more fast casual restaurants open up here though!
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July 2023 by Joe Indy
Lots of opportunities to get better (and I suspect it might in time) and still a reasonable selection of merchants.Staying until close (or after dark) is not recommended due to safety concerns.
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July 2023 by Samin Pro
Castleton Square is a popular shopping destination located in Indianapolis, Indiana. With its prime location and diverse range of stores, Castleton Square attracts locals and visitors alike. This expansive mall features over 130 retailers, offering a wide array of shopping options for every taste and budget.At Castleton Square, shoppers can explore a mix of national and international brands, as well as local boutiques. From well-known fashion retailers to specialty stores, the mall caters to a variety of preferences, making it a one-stop destination for fashion, accessories, electronics, home goods, and more. Whether you're looking for the latest fashion trends, unique gifts, or everyday essentials, Castleton Square has something for everyone.Beyond its extensive shopping options, Castleton Square also offers a range of dining establishments, ensuring that visitors can refuel and recharge during their shopping spree. From casual eateries to popular chain restaurants, there's a diverse selection of culinary experiences to satisfy any palate.The mall's inviting atmosphere and well-maintained surroundings contribute to an enjoyable shopping experience. Ample parking, convenient amenities, and friendly customer service further enhance the overall visit. With its convenient location near major highways and its role as a hub for shopping and entertainment, Castleton Square has become a go-to destination for both local residents and tourists exploring Indianapolis.In conclusion, Castleton Square stands out as a vibrant and diverse shopping destination in Indianapolis. With its extensive retail offerings, varied dining options, and enjoyable atmosphere, the mall provides a complete shopping experience for individuals and families alike. Whether you're looking for the latest fashion trends, household goods, or a delightful meal, Castleton Square offers a convenient and satisfying experience.
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July 2023 by Everett Roberto
Honestly quite relaxing and pleasant kinda place work positive vibes all around.. warm fuzzy feeling na mean
