-
January 2024 by Lacey N.
Here, you'll find more than a wide variety of stunning pieces - you'll discover a personal touch that makes each visit special. Their jewelry is beautiful, but it's the personable staff that makes them really stand out. They took great care of my repairs, their prices were fair, and I would trust them again a thousand times for my family heirlooms. Windsor is, and should be, your one and only stop for quality jewelry/craftmanship.
-
January 2024 by Rima Patel
What a wonderful experience! I went in with 3 watches that desperately needed new batteries. I was helped immediately. Lynn helped me find a nice ring for my mom's birthday! I love the friendliness and warmth of the store and those who work here. I will definitely be back!
-
December 2023 by Cory Noel
I have used Windsor Jewelry to custom make jewelry for me 2 times now. They are very helpful with a focus on you getting what you want as the customer. They do not push items on you, but instead help you find what you want and what fits in your price range. They also very willingly check the setting and clean the jewelry any time that you come by the store.Very kind team and easy to work with.
-
December 2023 by Andy Chern
We got our engagement ring/wedding band from Windsor 11 years ago, and the Windsor team is as friendly and helpful as we remember! We went back to take a look at rings on our holiday trip visiting family/friends since we’ve moved out of state 10 years ago. We had a wonderful experience this time with Lynn and Greg. We were able to get my wife’s current ring resized with a quick turnaround, and Lynn and Greg were very patient while we tried on multiple rings. We never felt pressured, and we ended up making another trip to Windsor before we left to make a purchase. Highly recommended!
-
December 2023 by Michael Krautkramer
We heard really great things about Windsor Jewelry so it was the first place we visited to upgrade an engagement ring to celebrate our 25-year anniversary. So happy we did! Greg and Lynn helped me choose the perfect old-world diamond and my wife loves her "new" ring. Was great to talk diamonds with them and look at the stones at high mag under the microscope. We will be back soon to create a neckless from the stone we replaced. Highly recommend this jeweler in downtown Indiana!
-
December 2023 by Richard Embry
Been buying jewelry from Greg for 40+ years. Always takes great care of us. They offer beautiful high quality jewelry. We trust them and wouldn't go to anyone else.
-
December 2023 by John Keeler
I have been doing business with Windsor for many years. I can’t say enough good things about this store. They have a great selection, excellent customer service and reasonable prices. Windsor Jewelers is an iconic Indiana business.
-
December 2023 by c Bonafe
I recently had the pleasure of working with Lindsey at Diamonds Direct Indianapolis, and I am compelled to share my exceptional experience. Lindsey went above and beyond to assist me in finding the perfect piece of jewelry – a stunning white gold and emerald necklace.From the moment I walked into the store, Lindsey's warm and friendly demeanor made me feel welcome and at ease. She took the time to understand my preferences and guided me through the impressive selection of necklaces, providing valuable insights into the various designs and gemstone options available.What truly set Lindsey apart was her genuine passion for her work and her commitment to ensuring customer satisfaction. She demonstrated an extensive knowledge of jewelry, particularly the intricacies of white gold and the unique qualities of emeralds. Her expertise made the decision-making process enjoyable and educational.Lindsey's attention to detail and commitment to finding the perfect piece for me were evident throughout the entire shopping experience. She patiently answered all my questions, addressed any concerns I had, and ultimately helped me select a necklace that exceeded my expectations. Her professionalism and dedication to customer service were truly commendable.The level of service I received from Lindsey at Diamonds Direct Indianapolis was exemplary, turning what could have been a routine shopping trip into a memorable and enjoyable experience. I highly recommend Lindsey to anyone in search of a knowledgeable, personable, and dedicated professional in the world of fine jewelry.Thank you, Lindsey, for making my jewelry shopping experience at Diamonds Direct truly exceptional.Carrilyn Bonafe
-
November 2023 by David Nix
Friendly staff, great deal on a fine watch. Mostly run in for batteries now and service is always fast. But I keep looking at those fine Tissot watches…..
-
November 2023 by Catherine Hess
Windsor Jewelry store is my favorite one in the Central Indiana area. I don't trust anyone else when it comes to repairs or adjustments to my jewelry. Their staff are truly wonderful, courteous and professional people. I highly recommend them.
-
October 2023 by Diane Nafziger
I was extremely pleased with my experience at Windsor Jewelry. Thay were able to identify why my old watch was not working. They gave me an estimate which I gladly paid. Thay provided me with a conservative time frame for completing the work and stayed within it. Upon completing the repair they kept it another week or so in order to monitor it. I was able to pick it up yesterday using their curbside pick-up service. Ken was very helpful throughout the process.
-
October 2023 by Diane M
Always professional with superb customer service. I prefer to shop at a family owned business. Windsor offers unique pieces & has an estate collection. It is the only place I will shop for jewelry in Indy. I have a Windsor watch I have worn for years. It is the only watch I have ever owned that has stood the test of time.
-
October 2023 by Vickie Trout
They are the only ones that I have trusted with my diamond jewelry for the last 45 years. They take excellent care of my vintage wedding rings. The diamond pendant they made for me is beautiful. Prompt, courteous, trustworthy service every time. Thank you Donte for helping me this week.
-
September 2023 by Christie Clayton
I highly recommend engagement ring shopping at Windsor. We worked with Jeremy and couldn’t have felt more supported and encouraged with the process. We are a gay couple and came in shopping for rings together. Jeremy was amazing to work with and absolutely wonderful to us. He not only made us feel welcomed but also honored our budget and preferences. I wanted a full bezel ring which isn’t very popular right now, so he worked with Gabrielle and Company to design it! He was communicative and prompt in making subtle tweaks to the ring in the design process. My fiancée was unsure about her preferences and Jeremy was nothing but patient and reassuring in her needing multiple visits to pick what she loved. Thank you so much, to Jeremy and Windsor! We can wait to come back soon for our wedding bands!
-
September 2023 by Cynthia Bryant
The staff is friendly and welcoming. They have a beautiful selection, so I will be back. The reason for three stars is that I went there to have the main stone put back in my ring. (It popped out.) That was nicely done but now one of the little white stones is missing. The jeweler did not replace the stone or even offer to do so.Update: September 5, 2023: Jeremy from Windsor contacted me. I was able to bring the ring back. They replaced the white stone and cleaned the ring again free of charge. Thanks. Five stars.
