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February 2024 by Canandra Goodall
Dawn Keefer was very helpful and making sure my phone was set back up the person on the one 800 number was more trying to rush you off the phone instead of trying to help you thank goodness for Dawn keefer?
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May 2023 by M Berry
Beyond disappointed in today's service. Two bankers/tellers yet I've been in the line twenty minutes and there's only 2 ppl ahead of me. I WILL NEVER EVER RETURN TO THIS LOCATION.
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February 2023 by KIMBERLY HASKETT
Always an issue with this branch an I do mean always
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December 2022 by Angel
I deposited $1,000 one day and right after the banker said my account was froze just after I put the money in that was very unprofessional. wouldn’t recommend depositing large amounts of cash. keeps me on hold for over 20+ minutes. They never answer the phone. I will be contacting corporate about these issues. if my money isn’t there by Monday morning 12/4 I will be suing them and taking them to court.
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November 2022 by Melifaite cine
A anytime I went to that bank to deposit money for girasol, no one ever be there and they say open. They have no respect for your time.
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June 2022 by Teddybear
I have been with this bank for 10 years the only bad experience I had was the branch manager was really rude to me telling me I couldn't do something anymore and even afterwards another customer heard her being rude to me and she asked me what was she talking about customer service gives ppl no privacy anymore sometimes you don't want everyone hearing your business just because your going thru struggle this world thinks everyone is on the same money bracket and were not I want to pay all my debts but sometimes things do not go my way part of being an adult
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February 2022 by Dawnetta Wilkins
I've been with Woodforest for over 10 yrs and never had a bad experience until recently the branch manager Vicki Andre was rude as hell talking to me like I wasn't an adult she told me I couldn't do something any more but the Anderson,In branch was the one who told me about it I'm confused
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October 2021 by Lawanzer Johnson
Beulah was very helpful. I opened my account with her and she was very informative and kind not to mention very professional as well.
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April 2021 by Robert Jones
Very helpful and polite
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September 2020 by Tina Smith
I enjoy banking here. It's a good place to start, if you need a second chance with banking.
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May 2020 by Greg Newman
Woodforest National Bank has been very good to me. They helped me get an account when other banks wouldn't, they helped me build my credit, and Vicky at the Pendleton Pike branch is always finding solutions when issues come up. I'm very happy. Oh yeah, my boss's bank is slower processing direct deposits within their own bank than Woodforest. I get my check a day before other guys that share a bank with the boss's business account.
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April 2020 by Tim Dale
Good service, nice people. Vicki (manager) is great at answering any questions about banking. Been here over 4 years. Love Woodforest.
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February 2020 by James Henley
Manager is a complete embarrassment to company. She needs to be fired.
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January 2020 by God's Light
I pulled $260.00 off my card and the machine in Walmart in sunny side only gave me $240.00. No one could get me my money. They charged me $3.00 to pull it off and kept my $20.00. Don’t use this ATM machine to pull your money off. Pendleton Pike location
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December 2019 by Latoya Howard
So I made a cash deposit yesterday to avoid an overdraft and not only did I get an overdraft they never showed my deposit for that day... I've been with this bank for over 10 years and this is the first time this has happened. I'm about done.