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November 2023 by Brooke Neal
I’ve been with Xfinity for over 3 years!! I got a new phone couldn’t get it activated and had to come back this morning. Travis helped me for an over an hour to get my phone working and number restored!! Great service!!!
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November 2023 by Debbie T
Devan provided us with the best customer service after having a bad experience at another location. He was very kind & professional answering all of our questions. We’ll be back again!
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September 2023 by courtney brooks
Da’Juan was beyond helpful with providing us with outstanding customer service!We appreciated him answering our questions, and promptly getting us signed up for internet services!
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July 2023 by Logan Palmer
Nothing but issues. Bill hikes, apps that don't work at all, no way to talk to anyone about account issues unless you come here. I work night shift! If you want my money every month, you should be operating on MY TIME!
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July 2023 by jr rz
very rude and very unprofessional employee over there specially with Latinos people!
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June 2023 by stacy matheny
The whole company is trash! Just complete and utter rubbish. Unfortunately, since I can't talk to a live person unless I want to buy something, I am forced to speak on my displeasure here.We have constant and random service outages, or unplanned matainance as your company like to call it. No notice or text, just nothing.
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May 2023 by Kameelah Diaz
Was ready to spend my whole evening here trying to get my internet figured out, Aubrey was able to get me in and out in less than an hour and saved me money on my bill!!! Will be back again
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April 2023 by Kyllah Edwards
I am writing my review here because I do know where to write it for xfinity (on line) Customer service SUCKS and I'll been on the phone for over 2 weeks trying to do a transfer..GET SERVICE WITH AT&T
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April 2023 by Junior Salas
I would not recommend this company to my worse enemy the customer service is bad they gives bad advice instead of helping you they blame someone else I’ve had to call them numerous time to fix my problem they can’t even fix my email their idiots
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April 2023 by Kyle Hanefeld
Quick, knowledgeable, efficient and problem was solved.
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February 2023 by Mary Owens
Years ago I went there about my wifi service & had questions I wanted to go in person. After talking with someone I noticed that they also did cell phones. I decided to try or get some of them for my granddaughters for Christmas. I had made an excellent choice,the reason why we visit one of the granddaughter wanted to get another exact one,she's not good at being careful about her phone. Yes, she has another phone. YEAH ? ? The ? exact service is overwhelming. If want a phone variety of choices.
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February 2023 by Kj Wortendyke
Recently moved to a different part of the state and visited the location to transfer service. Representitive who helped me was able to assist and informed of a discount package based on my time with Comcast.After transferring, noticeable drop in connectivity and sporadic disconnections. Bill was not reduced as promised.Called technical services, was able to deduce that while service may have been transferred (i.e. I could connect to the internet), none of the relevant details such as billing address or new plan savings were applied.Long story short, the ball was dropped somewhere along the way and had to take matters into my own hands to get the help I needed.All in all, not great.
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January 2023 by Jason Hay
Extremely good customer service Elijah W was able to take care of my problem it was a big help to me and my daughter
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January 2023 by Amber Beverly
Ash was very helpful clear in explaining everything he really made everything very easy for me thanks again ?
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October 2022 by Kim Raess
Jeremy is THE MAN! We had multi-factorial problems switching from Verizon, from two accounts, from out of state, and switching phones. He was amazingly helpful, patient, assuring, stayed beyond store hours to help us resolve our issues, knew absolutely everything we needed to do from both an xfinity and Verizon standpoint, was respectful of the agent who started my switch, and just couldn’t have been more wonderful. Promote him!