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July 2024 by Ron Chamberlain
My wife and I are from out of town and were diagnosed with COVID 19 and sent to CVS in Jasper, IN. for our medicine..
While at CVS, we were wearing masks as required. We had waited about 20 minutes seated in the pharmacy waiting area when one of the pharmacy techs asked us to leave the store so that we wouldn’t infect any of the pharmacy staff. (None of them were wearing masks.) We were so embarrassed. We have NEVER been treated like this before in our lives!
We were then directed to get our meds at the drive up window.
Upon arriving at the drive-up window, the tech rudely informed me to put my mask so that I wouldn’t infect her. We were in our car and she was in the building with a 2 foot gap between!
If these people are representative of Jasper, Indiana, I’m not sure we want to visit there ever again.
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May 2024 by Chelsea Pate
The staff who work in the pharmacy are extremely rude. I’ve never experienced something like it before. They are not helpful at all and always act annoyed. I don’t recommend anyone using this pharmacy. Walmart is so much better they actually care about you and are super sweet people.
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March 2024 by Nicole Ford
I pulled up, and the woman said two words then I ask her to repeat it, and she yelled at me and told me to turn my truck off. I came back and said excuse me she slammed the window shut, and someone else showed up complete disrespect. I absolutely couldn’t believe it in front of my eyes. I could really hope this woman would get fired. I would give anything to have recorded this it was absolutely unbelievable.
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March 2024 by Matthew Woolery
Customer service is clearly not a priority at the Jasper, IN CVS as I was waiting for my prescription to be filled and got to listen to the staff at the pharmacy belittle two customers over the phone and one in the drive up window. My turn came and I was rudely in formed that my license was expiring in August…this is February, I was thinking it was still good. Then as I had presented my work comp card to the clerk which she paid no attention instead carrying on ringing the order to the point of payment before finally looking at me, the customer, giving an eye roll and with disgust sayin, “great, now I have to do this all over again.” A few moments at a separate system and she informs me that she needed an authorization from the doctor. I tell her ok I’ll wait, thinking that the electronic script from the doctor was a form of authorization??? Anyway I was waiting for another 15 minutes before another tech rudely asked if my wife and I were waiting for something…we explained that we were waiting for the prescription and the other tech exclaimed that we were responsible for getting the authorization from the doctor and that it could take days. I called the number on the CVS work comp card provided by my work comp handler and was assisted by a very apologetic agent that explained that it was in fact the pharmacy that should have requested the authorization and that it would have only taken a few minutes not days. I was now running late for my shift, in pain and extremely ill tempered. The poor reviews I have read are not knee-jerk reactions for a pharmacy that has “bad days” but are disgruntled customers in need of a better experience during times of need.
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February 2024 by Kamille Helming
I have never experienced anything like it. Called in to inquire why I was told they didn’t have the script when in fact they did have the order. The pharmacy tech was literally yelling in the background “give me the phone, I’ll talk to her, I’ll throw it away!” I heard it multiple times. I’m appalled.
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January 2024 by Clinton Kemp
I would give negative stars if I could with this pharmacy, the two female (Techs) are super rude, disrespectful and extremely unhelpful. I had Infulenza A and they absolutely refused to give me my antibiotics because they were sent to another pharmacy prior even after 2 attempts from the doctor. Recommend Sheldon's and Genoa depending on your health needs.
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September 2023 by JR Gilmore
Drive through staff was very rude and yelled at me when I asked a question.
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August 2023 by Jonathan Lindsay
My 90 year old parents were afraid and in tears yesterday after returning from your store. The pharmacist is attacking the elderly every time. I run a predominant restaurant here in town. I shared my story with some other 12 people. They each had a negative past story. So none of the other local pharmcies in town offer Tri Care insurance. So the elderly is coming into CVS more often. So due to an angry pharmacist, this town is being abusive to the elderly. If this is not solved, I will not stop.
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July 2023 by Nate _
Good sodas
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July 2023 by Courtney Mason
If I could give ZERO STARS I would. Worst pharmacy ever. The pharmacist is very rude. I had to have a prescription sent to this pharmacy because my regular pharmacy was out of stock. When I called to check and make sure it was ready. The pharmacist told me that my doctor accidentally sent it to the CVS in Jasper, TN instead of the CVS in Jasper IN. When I started to ask the pharmacist a question she seriously hung up on me. I'm glad I don't have to use this as my regular pharmacy, would not recommend to anyone. Got to the pharmacy, and they told me they would expedite it and it would take about 20 minutes so I waited un their waiting area just for them to call me back up after 20 minutes and tell me when they expedited it that It didn't take and I would have to wait another 20 to 30 minutes. Ridiculous!!
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May 2023 by S M
This is the absolutely the worst experience I have ever had at a pharmacy. Unprofessional..Rude..Argumentittive attendants and pharmacist. .21/2 hr wait. Still got it wrong..Will not go back..If I could rate them negative 10 I would.
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May 2023 by Sam Wilson
Change your hours. Online said closes at 12, store says 10.
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March 2023 by WannaB Trucker
3-3-2023Rebecca is a very rude and misleading person. We were directed at the drive thru window to wait 15 mins for our meds. We waited then got back in line. After a long wait at the window, she greeted us at the window with a very rude reaction. She rudely stated the medicine was not ready and it wasn’t until we asked her when it would be ready did she hastily respond with a response of 30-45 mins! There was no consideration given on her part for the inconvenience placed on us by their misleading fill time of our meds. There was no polite words or polite reactions from her.People like her do not need a position where she is responsible for communicating with people who are at most times ill and in need of their meds. She does not need to be in the position of communicating with people that are vulnerable due to illnesses and possibly in need of a bit of compassion. Rude people like her do not need to be in the position she’s in!
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March 2023 by Sue Hogue
The new Pharmacy technician is so rude!! Called in a script and went 2 hrs later after they said 45 min and still was not ready. Half time didn't have meds instock . was not like this when Steve was there. So sad they have to be so rude. Also real rude to my husband .we switched to Sheldon's and they are awesome
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January 2023 by Ashlie Kerr
Store hours incorrect online, store closes at 10pm drive there to get something quick for a semi emergency and found it closed very frustrating
