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January 2024 by John Marks
Very good people. They really got me out of a pickle
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December 2023 by Robert Smith
Easier than I thought thought it was going to be !
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November 2023 by Ben Readle
I travel all over the US and rent cars on most of my trips. I have had nothing short of excellent service at this Enterprise location. Both Jesse & Katelyn are super customer service oriented and a pleasure to work with!!
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September 2023 by Larry M.
If y'all don't have one in Jasper take it off web so everyone know are Bedford as well it's not right people should be able to fine it on Wed
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July 2023 by Dara Salamone
Always available when u need them. Cars are always immaculate. Staff is friendly and fast! In an out and on your way.
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July 2023 by Sherri Ingram
Great experience while traveling out west! Will definitely use them again!
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July 2023 by Keith Kellems
Always great service, great cars, and peace of mind when I travel. 100% recommend!
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July 2023 by Susan Bramlet
I have had such great customer service, but I specifically want to thank Kayetlyn for her excellent customer service today!!! Thank you!!
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December 2022 by Cheryl Davidson
Made a reservation. Even talked to the staff member about the exact car reserved. Found out license expired day before, went and renewed license, paid someone to take me to Enterprise for them to call and all of a sudden I can't get a car for 2 days?
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December 2022 by Ron Hamilton
very friendly helpful go out of their way to help you get where you need to go and let you know about deals and discounts with out you asking i will use their services again and highly recommend them
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December 2022 by Nathan Brown
Very quick on setup and check out. Great car for the drive with great service.
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August 2022 by Josh Fields
Jesse was the gentleman that helped me in my time of need. If it wasn't for him going above and beyond. I wouldn't have heen able to get my wife and children home. Some of the best customer service I've ever experienced.
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July 2022 by Avaly S.
Personally I would give 0 stars if it was an option. I made several calls to both here and Bedford to ensure I could add my father on as a second driver to drive the car back to French lick for me, to help me because I have two small children. Where my husband then picked it up that evening. I explained the situation to both places and both ensured me it would be no problem, and I would only be charged for the one day for the additional driver. I asked if I needed to do anything else to make sure I wouldn't face extra charges. And was told that I would not. Then upon returning the car nothing was said, and then I received a call from Lauren days later, asking me questions about the second driver on the rental. She then hung up and changed me nearly $400 without even saying a word about it in the phone. I immediately called her back and asked her why this charge was placed, and she informed me she in fact kept the second driver on the whole time. And insinuated that I should have just not been truthful. She said something along the lines of well most people just have other people drive it and don't tell us, and they don't have to pay extra. She was very rude to me in every phone exchange to the point of even hanging up on me on at least one occasion and when I asked to talk to her manager she always had a reason he was not available and then the last time I called she said he would not talk to me and then if he did he would say the same thing she had told me. To end the call she said " I have closed your case so there is nothing you can do". I have made SEVERAL calls to customer service and each time been insured that I would receive a call back. This has yet to happen.
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May 2022 by Lisa Stoll
Needed to rent a car while my van was being fixed. My insurance went thru jasper enterprise. When I called to make the reservation, I was told if I wanted to go to a bigger car it would just cost me $3 a day, insurance would cover the rest. I even said $3 a day is not bad at all. They also said they would take $50 out of my account and then put it back in when I returned the car if everything was ok. They took $69.52 out of my account and put $23.97 back in. I had the car for 6 days which should have been $18.00. When I called to ask what was going on I was told there were taxes and fees that added up to$27.55. I was never told about taxes and fees which almost doubled the $3 a day I was supposed to pay. I don’t have a problem if I’m told the whole story and make an informed decision, but when I’m lied to, I’m sorry, but that doesn't go well. Be careful with this place!!!!
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May 2022 by Jarret Franklin
Have used them regularly before, great service, ridiculously overpriced. 1 week rental through jasper enterprise was $1,150, same exact vehicle and rental period through Bloomington for $620. I live in jasper and will drive to Bloomington to save $500.
