O'Reilly Auto Parts is a well-regarded store known for its friendly and helpful staff. Customers often appreciate the assistance provided by employees, especially during emergencies, such as when a staff member spotted a coolant issue before a road trip. While some feel that the prices are a bit high and that associates may lack extensive car knowledge, the overall service is considered superior to competitors. Many customers rely on O'Reilly Auto Parts for quality parts at reasonable prices, and the willingness of the staff to assist, even with minor tasks, reinforces their positive reputation. However, the frequent turnover of staff can make it hard to form personal connections.
It's O.k. store, just soo man new faces lot of them in and out, you can't personally get to know the store clerks.except for 2 of em
January 2024
Got a quick diagnostic before my road trip back to Kansas City and there were no problems. the super nice younger dude working noticed that my coolant was bone dry and probably saved my engine. Happy New Year and give this guy a bonus.
November 2023
Joel in Jasper IN. was helpful and went the extra mile to assist me.
