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February 2024 by Rc Birdman
Just like the rest.... if there were negative stars I'd leave them. After 10 years of horrible service, the Jeffersonville FedEx office continues to out do itself. The managers are still letting the drivers decide if and when they deliver packages, and using the same lame excuses like wrong address, weather, unforseen delay, even though they are lies. Walmart and other companies are suffering as no one wants to order anything being shipped by FedEx. Do yourself a favor and avoid FedEx at all costs..
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December 2023 by Scott Richmond
Absolutely horrible service. Continues to leave packages outside my garage door where it is easier and faster to steal them than putting them on my front porch (where everyone else does) and its impossible to speak to a human being to get this practice corrected.
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March 2023 by James Walsingham
Driver never knocked. Called customer service since delivery truck was still in the area to get driver to returned. Informed has to be re delivered tomorrow. They have no way to contact the driver to get them to return. Pathetic service.
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February 2023 by Damon
My package was put on a truck at 4:16 am. I live in New albany. It's been 7 hours. How in the hell has the truck not got my package here. If what I read was correct FedEx doesn't carry many packages anymore. So where is mine???
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December 2022 by sea serpent
Six fedex package cars parked and blocked gas pumps at Marathon gas station Edwardsville, Indiana. This is a truck fuel stop with plenty of parking, but the snowflake FedEx drivers are blocking the gas pumps because they're too lazy to walk a few stops. Gas pumps blocked from 0855 until 0930. Poor management to allow, and obviously FedEx is scraping the bottom of the barrel to find drivers. Also drivers NO UNIFORMS. ?
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December 2022 by AftB TV
The question was posed to him. But he didn't understand why it was asked. Given the anxiety of the situation, why WHY ask him such an obstinate question at this time?Was she trying to get a rise out of him while he had his hands in another man's guts?What nefarious motives were behind this?Brush it off and continue.
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December 2022 by Kay Jennings
Was supposed to have a package delivered today but got delayed. I received a message saying there was a failed attempt, that's a lie, I've been home all day. Just a lazy driver that didn't want to make the stop. Now I have to rearrange my schedule again tomorrow.
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November 2022 by Sol Williams
The question was posed to him. But he didn't understand why it was asked. Given the anxiety of the situation, why WHY ask him such an obstinate question at this time?Was she trying to get a rise out of him while he had his hands in another man's guts?What nefarious motives were behind this?Brush it off and continue.
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November 2022 by Cary Lynch
Your letting your driver get away with theft of i pads it happened 2 times at my home and 1 time at best buy and i still have not ipad absolutely horrible customer service
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October 2022 by Cjennings1120 J
Working at this place is trash. Nothing but kids working here. Lousy pay for the rigorous physical work. This job is a joke for real adults. Management is weak period. Completely weak. I definitely plan to leave them blowing in the wind as soon as I'm done with my upcoming interview with a better company. Fedex ground is a total joke. Definitely stay away. Not worth it by any means period.
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October 2022 by Scott Kooken
Poor service sat at home all day waiting for a delivery received a text saying no one was home my ring system never recorded a vehicle coming in the driveway no one rang the ring doorbell.
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October 2022 by Paula Evans
They tried to deliver to the wrong address five times and i called customer service each and every time. Ridiculous. Thank goodness it required a signature or they would have left it on the wrong doorstep. My address is super easy to find. No other carrier has ever had an issue but they have never delivered to me correctly. I avoid them as much as possible. Still never got my shipment and seller had to send it to me UPS instead.
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September 2022 by Peace Freak08
Terrible place to work. Very unprofessional. Alex is a male area supervisor who has been known to make women feel uncomfortable by touching them inappropriately while they are working. When they raise this concern to their direct supervisor it it pushed under the rug. The belt managers cannot navigate the chain of command because Alex is their direct supervisor. If the supervisor tries to navigate the chain of command they are met with Garrett who also is best friends with Alex. Garrett ends up blaming the female for “drawling a crowd” (his words) to her own area. It’s not the managers fault for not managing the employees and keeping them in their assigned areas. Garrett and Alex together harbor a hostile environment for female employees. It’s impossible for the belt managers to navigate the chain of command when their bosses are the ones causing their problems. You can call the harassment hotline which will send the complaint over to Louisville once Louisville receives a complaint it is then sent back to guess who? Yep Garrett. It’s a revolving circle that is causing nothing but hostility for female employees. The amount of unprofessionalism in this place is sickening. There should be another female available for employees who need to file a complaint. They shouldn’t have to go to Garrett who is best friends with the person causing problems.
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August 2022 by Emily F
The man who delivers packages in my neighborhood needs to learn how to read house numbers. I swear once a week my package ends up at my next door neighbor’s house and vice versa. We have both pointed it out to him but he continues to make the mistake, and I honestly think it’s on purpose. There’s no way someone could continue to be that stupid.
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July 2022 by Patricia Ball-Hertz
Had a small issue because of road repairs and closers. Customer service was pleasant. Regular driver Jeff Handlon delivered next day and went smoothly..
