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March 2024 by Andrea Bates
The barista was very friendly and gave great suggestions for coffee! I cannot remember his name, but he was a great personality to have at a coffee shop! The coffee is great as long as you have a shot of espresso. Other than that I feel like it's not strong enough! Good flavor though!
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January 2024 by Alex Stancato
Best coffee shop around and the music is
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January 2024 by marquesio robinson
1st time and experience plus coffee was excellent!! Went back two days later for round 2! Recommend a blended
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January 2024 by Brooke Monroe
Mariah Cherry is oh so good! Fast friendly service!
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January 2024 by Tammy Short
Jade was awesome & helped me make a decision on my new favorite
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December 2023 by Lauren
Always friendly. Always fast service. The lemon poppy seed muffin is my absolute favorite, along with a Beekeeper!
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November 2023 by Jessica Powell
My favorite coffee shop! The employees are so nice and helpful, especially if you need help with the app ?
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October 2023 by Jessica Evans
My favorite coffee shop! The employees are so nice and helpful, especially if you need help with the app ?
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October 2023 by the2knights
Everything was great, the only thing that kept it from being a perfect 5 was the coffee itself was a little weak, we had 4 drinks and that was all of our consensus. If we could have all had an extra shot for the same price it would have been perfect 5 star rating!
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October 2023 by Emily Wilson
Coffee here is really good! I've been getting the hot creme bru-latte and its really good without being too sweet. I wish there were a few more options for breading on the breakfast sandwiches and the egg bites.... need work. All the herbs and seasonings are a bit much. The cherry almond scone is worth it!
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October 2023 by Ashlyn Buckman
My every- morning Coffee spot! I simply would not exist without my coffee, and the employees here do an excellent job! Very friendly, very professional. Great coffee and good prices! I will continue to be back daily for my iceberg!
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October 2023 by Earl Buck
Coffee is great. Service is excellent and helpful. Only used drive-thru.
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October 2023 by Andrea Young
My favorite coffee shop! The customer service is top notch and very personable.
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October 2023 by Elizabeth Roberts
Wanted to edit my review**Came to Clarksville location for 2 coffees and 2 muffins. A regular coffee - and a vanilla iceberg. Ordering was smooth. I got up to the window to pay for my order, total was $17.80 something… I give the lady my card she takes it, sticks it in the reader, turns the reader over, it asks for a tip, I politely decline- told her I didn’t have time to do all of that today - she turned the reader around - said it declined - I didn’t see anywhere on her reader that it declined - she didn’t really show me either - told me I still owed $2 and something - so no biggie - I paid it - what’s two dollars?? She turned it around again and asked for a tip, I declined , she then said my card declined again… this time I owed like some change , close to a dollar - or something of that nature - I started kind of laughing because I really didn’t know what was going on. Cashier asked me if it was Apple Pay and I said no it’s a regular bank card - or asked me to pay Apple Pay I don’t know which - and of course I said no … we kind of argued back and forth because I said it had to be on her end - and I even went to the lengths of showing her my bank account transaction for that specific transaction showing it took $17 and then $2 off there and I’m not sure why it keeps saying declined… it was not that big of an issue - and I told her she may want to go get her manager - and she ignored me - got rude and dismissive with me - I essentially asked where her manager was if he was there etc etc, she said she didn’t know when he would be back she doesn’t know schedules things of that nature - she didn’t know numbers - emails - corporate number - and didn’t even give me a receipt lol. - very very poor customer service in my opinion. When handed my coffee - the coffee lid was dirty and it looked spilt - and very very messy. It was leaking and dripped on my lap and my vehicle - she didn’t even offer to give me a napkin - she KNEW she gave it to me like that - it’s COMMON SENSE . Plus she even asked me at the window if I wanted my muffins warm - I said yes - and she gave them to me cold … and upside down lol … (not sure if this is standard practice ??) just seemed really petty and low treatment - not very classy at all.She essentially got tired of dealing with me after refusing to help me with the error in transaction - dismissed me and had another cashier give me my items. (He was nice and I understand frustration - but there was absolutely no reason to act this way)I was never rude to this cashier - I actually had to ask her why she was being rude - and she just kept being childish and trying to argue back and forth with me - I told her she needed to learn communication skills - in the nicest way possible.We both went our ways - but I didn’t get my money back or even an explanation as to why this occurred- so I called expecting a manager. She answered the phone - and I asked her when her manager was going to be back - she huffed and puffed - and said she didn’t know and to call corporate and hung up on me. I tried to call back and got ignored - called back again and same thing - hung up on .I’ve never had issues at this store… I’m not sure why it had to turn into something it never should have been. I only ever wanted to discuss with a MANAGER why the multiple transactions were occurring - and was dismissed - wasn’t even offered a refund… was basically told to screw off lol.I would never treat another human this way. It sounds to me this cashier isn’t too excited to be at work…I emailed the manager and I reported this incident and filed a complaint and was told this issue will be addressed. Have yet to hear from the manager.I generally enjoy this location and as I said have NEVER had issues before. But for some reason today was totally different and honestly- if it was my coffee and my client didn’t pay for it - I wouldn’t go back… I probably won’t ever go back here… I was told I’m welcome at the New Albany location - (btw you got some fantastic workers over there!)(Oh btw both coffees were bitter.)
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October 2023 by airlink9972
I was staying in Jeffersonville last week for an event in Louisville. Went to this Heine Brothers location for coffee and quick breakfast. First of all service was quick and friendly. Greeted right away and short wait for items. Ordered a medium regular coffee and sausage, egg and cheese biscuit. The coffee was pipping hot and nice roasted taste. I enjoy my coffee black with no cream and sugar and really enjoy each sip. The biscuit sausage was a major let down. While hot, no taste to it at all. Very bland and only one bite and no more. Not to mention it was over $6. I would go back just for coffee only again, but not for food
