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February 2024 by Donna Kossakowski
Love the cabinets in.my kitchen. But also have some in my back bedroom for the computer stuff bottom and top cabinets.
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November 2023 by Rick Lightner
Amazing Customer Service!!My house has the original kitchen cabinets from when it was built in 1994. The L-Bracket that holds the rail for 1 of the drawers broke and I could no longer glue it together. I tried all the local big box stores and local cabinet dealers, but nothing would quite match the design configuration of my old cabinets, and nobody was eager to help me find a solution.I recently stumbled onto a spec sheet for the original cabinets in some old files and discovered they were manufactured by Kitchen Kompact in Jeffersonville IN. I took a chance and sent an e-mail to the only address I could find online describing my problem. I received a response within an hour from the VP of Sales and Marketing asking me how many brackets I needed. Two business days later I received the the bracket I needed and several extra so I can remedy the problem if it happens to any other drawers. This is some of the best customer service I have received in years! Great experience from a family-owned company in the good old USA!Thank you, Kitchen Kompact!
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August 2023 by T.C. Willis
Great quality and customer service! After being in my home for over 20 years, I had a minor issue with a self and they were more than happy to personally help me. Thank you!
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June 2023 by Alex Litvak
Besides the fact that these cabinets are top quality, and look beautiful in my kitchen, the customer support I got when I needed a replacement door was outstanding - quick and effective. Highly Recommended!
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May 2023 by Alex L.
Besides the fact that these cabinets are top quality, and look beautiful in my kitchen, the customer support I got when I needed a replacement door was outstanding - quick and effective. Highly Recommended!
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May 2023 by casie robideau
They responded right away & found my product and shipped to me with ease! Thank you so much Brett!
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April 2023 by Ben Langton
I gave this one star because it was the lowest rating I could give. I just began installing my new Kitchen Kompact cabinets on Sunday 4/16/23, and got most of the uppers in. I have installed upwards of 50 kitchens over the years, and these are THE ABSOLUTE WORST quality cabinets I have ever installed. The last kitchen I installed was one from Menards in the cheapest white cabinet that they stock / sell. The Menards cabinets were at least twice as nice and 1/3 of the cost. DO NOT BUY THESE unless you love wasting your hard earned money on JUNK! I don't even know if I've ever seen hardware as low quality as was used in these cabinets either. If it exists, I had never seen it. Extremely cheap low quality hardware, 1/8" hardboard backs, 1/2" particle board shelving (This will sag very quickly under the weight of dishes), poor finish, split and broker face frames, box sides that look like they were cut on a band saw...full of splinters...the list goes on! BUYER BEWARE!
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January 2023 by Jack Gould
Excellent craftsmanship and top notch customer service. Needed a replacement door and they had it shipped out the following day.
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December 2022 by Richard Kohn
First let me say that for an inexpensive cabinet Chadwood has been incredibly long lived. Secondly when I needed replacement parts (after 2 decades) they were happy to make them available. More recently when I wanted a new cabinet, Kitchen Kompact no longer could sell a single cabinet directly but did direct me to the appropriate dealer . Amazing customer service to a single consumer when they usually deal with truckloads of merchandise. These are just amazing people and I highly recommend both them and their product. Five star all the way.
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December 2022 by Richard K.
I bought an entire kitchen full of Chadwood cabinets made by Kitchen Kompact about 30 years ago and they have held up beautifully. Some years ago I ordered additional cabinets and customer service was fantastic. The style of the cabinet had changed slightly over the years so they found some old style hardware for me and shipped the old hardware with the new cabinet. No charge to search the warehouse for the old stuff. No charge for the NOS hardware either. Very recently, part of the frame on one 30 yr. old heavily used cabinet finally gave way and the remainder of the cabinet got discarded by relatives before I knew it. I'm sure Kitchen Kompact could have supplied the parts to repair the old cabinet but that option was no longer an option. Kitchen Kompact no longer sells directly to consumers but they did refer me to my local distributor who special ordered the cabinet for me. Again Kitchen Kompact sent me the old style hardware gratis. Customer service has been beyond outstanding. These are clearly people that stand behind their product. I can't speak for the distributor that M.O. used but my distributer Wilsonart (NJ area) was amazing. In short my experience with Kitchen Kompact has simply been fantastic.
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November 2022 by Lisa Combs
We bought our first Kitchen Kompact Chadwood cabinets in 1997. We have purchased several new ones over the years. I have to say, they are still in great shape and I am very pleased with them. Very good quality and price. Always helpful when I email to inquire for new pieces. Thank you for what you do!
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October 2022 by Dawn Mallion
I needed a cabinet door replacement and they verifired what I needed and shipped it right to me. My kitchen now looks finished!Great customer service! I have used Kitchen Kompacts cabinets for at least 15 years in various homes and every oneof them still have great looking and funtioning cabinets. Love this company
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October 2022 by Robert Kegg
Searched high and low for a replacement shelf for my lazy susan. Ended up in touch with Brett, VP of sales and marketing. He took the time to get me set up quickly. Thank you so much!
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October 2022 by Dawn M.
I needed a replacement cabinet door, They got it right to me. I have used Kitchen Kompact for at least 15 years in several homes and all the cabinets I have ever order are great and hold up very well to daily use. Love this company!
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August 2022 by Michael Owen
I wish I had never heard the name “Kitchen Kompact.” I ordered cabinets from them through Home Depot in April of this year. When they arrived in May, most of them had been damaged in transit, or had glaring quality issues. Additionally one of them was the wrong size altogether (I validated that Home Depot ordered the right size.) Well, here I am on August 8 and they still haven’t gotten me a replacement for the wrong size cabinet. (They did send me replacements for the ones that were damaged & defective.)Edit: I spoke with Brett and he reached out to the sales rep that was coordinating the replacement cabinet. It arrived a few days later. Overall, I’m still really disappointed in my experience with Kitchen Kompact. The quality is consistently poor across all all 8 of the cabinets that I ordered. Mine have poorly fitting seams and joints, cracks in the wood, poor paint quality, and hinges that gouge the doors each time they open and close. Everyone that I spoke to there throughout this saga was friendly and apologetic, so no complaints with them. It’s evident though that their manufacturing and quality control processes desperately need an overhaul.
