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February 2024 by Marci Schwar
They took the time out to explain every package and it was just great customer service
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February 2024 by Ernest Tessein
I've had a great experience for a little over a year now.
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February 2024 by Crystal Detchemendy
Smooth process! Easy to upload documents and start claims. So glad we got our babies insurance.
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February 2024 by bobbie swann
The Metlife agent was courteous and very detailed when questioned about pet health care coverage. I acquired my new baby through Pawrade and grateful to have been referred to Metlife.
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February 2024 by Alex Feldewerth
I cannot say enough good things about MetLife Pet Insurance. I spent hour comparing different policies and companies before choosing MetLife and I’m so glad I went with this company. You can customize your policy to fit your needs and budget and their coverage is expansive. I could not find a company that would cover preventative annual shots and flea/tick meds. I have that coverage now and the policy basically pays for itself! I feel like it’s an amazing investment that is well worth the money. Doing the math, my out of pocket costs are minimal and I have peace of mind that my two pups are covered in case of an emergency, etc.The app is awesome and easy to use. You can submit a claim from your phone and you get updates on if it’s processing or been paid. They are very fast to reimburse after getting the required documents, and I’ve never had an issue.I do call in to their customer service every so often and every time I am greeted by someone with a friendly demeanor and knowledgeable about the policies and company.
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February 2024 by Cheryl Jackob
In the beginning I was frustrated because nothing was being approved but after I submitted more detailed notes I was told that some of my costs were approved
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February 2024 by A H
Very good customer service. MetLife spent time explaining the benefits. I was able to choose from many different options allowing for affordable coverage I needed for both of my dogs. Once I submitted my first claim, I was reimbursed promptly.
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February 2024 by Thomas Tafuri
Claims get paid with no hassle and super quick. Could not be any easier.
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February 2024 by Thomas Greiling
Have only been with MetLife Pet for a few months. So far, we are very happy with them. Very nice people on the phone, they are very helpful, very sincere in caring about our pets. The claims have been approved with reimbursements sent quickly. At this point, we are recommending to all our family and friends.
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February 2024 by Deborah Overton
Always handle claims promptly.
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February 2024 by Susan Lynn Zenda
I'm happy to say that Im very pleased in making the decision enrolling my dogs with MetLife. I have the comfort of knowing based on my one year anniversary and my experiences with MetLife that my dogs are well taken care of! ❤️
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February 2024 by Lewis Riggs
MetLife has been extremely helpful to us is helping us to be able to pay for and take care of our cat "Lily".. Thank you everyone there at MetLife. Its much appreciated.
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February 2024 by Nikita Jain
never had issues with claims so far!
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February 2024 by Judy Spano
MetLife Pet insurance is great. They offered it to us a work this year. It is worth every Penny. Pets are very expensive to keep, but you love them so much and would do anything for them.
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February 2024 by Lindsey Rensch
Great service and value.
