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December 2023 by Susan Schnurr
Great shoes and boots was not asked by an employee asked where the old shoe store went. Then went and picked out my own shoes and boots. The employee handed us a coupon for buy one get one 50% off. So we did. Store is really nice and had some selection which could have been better for shoes and boots given it is a brand new store. There was no employee assistance to help you at all. So maybe more employee assistance. But overall very great store and excellent prices.
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December 2023 by Joyce Nugent
We had a great experience at Shoe Sensation, Inc. in Liberty Texas. The selection is very good something for everyone. The associates was very friendly, welcomed us as soon as we entered the store. It's going to be nice to have a great selection of shoes.
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September 2023 by Brian Sours
There was a ton of inventory from which to choose. I was able to find my size in every shoe style that I looked at and there were lots of very helpful staff the day that I shopped. Customer service was awesome!
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August 2023 by Randall Cuff
My experience was enjoyable , I was approached by an employee immediately, asking if they could assist. I shopped and then I used employee for sizing of shoes . I bought one pair of Puma shoes and ordered correct size of sandals. Professional , friendly employees. New business that was needed in Carthage Texas. 5 star rating and I will go back . Thank you
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August 2023 by Dawn DeBruyne
Great selection of shoes at pretty good prices. Only issue was they were having a buy one athletic shoe get a second pair for 50% off sale. The one pair we actually had to move the sale sign to get the box off the shelf but we took our shoes up to the cashier but both were full price. When I mentioned that the sign say 50 % off second pair they said the one pair where the sign was right over them was not on sale. When I suggested they move their sign because it was very deceiving the cashier and manager just shrugged. I worked in retail for 13 years so I understand sales, they didn't offer to honor the sign or apologize. Went back the next day to exchange the pair we did buy for a different size and the cashier was awesome.
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August 2023 by Mary Drewes
There were 3 people behind the counter and two cash registers. It was lunchtime so I had limited time. It took forever to find shoes because there were so many customers in there for back to school shopping. When I was ready to check out it was clear that the other two behind the counter were training so it would have been nice to have them open the 2nd register and at least to speed up things. When I finally was helped the lady was very nice and looked for discounts without my asking… that was very helpful.
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August 2023 by Pat Edens Dorman
Your salesperson (She is a young lady from Gary, Texas) was awesome. You did not have my shoe size on the floor. She made a special effort to help me. Sure enough I walked out of your store with a new pair of shoes. Thank you so much, The store is very inviting. Glad you are in Carthage, Texas. Pat E. Dorman
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August 2023 by Angela Mosby
Love my new Hey Dudes that Brealyn helped me pick out! She made my shopping experience easy by getting me different sizes to try on. Everyone at Shoe Sensation was very friendly. So glad to have a new shoe store in town!
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August 2023 by Karen Hunt
Love our new Shoe Sensation! Brenda and her crew are really doing a great job. Thank you to Javier for his assistance in giving me the details on the store layout.
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August 2023 by Brittany Temple
Friendly employees that were super helpful. Store was very clean. Easy to find what I needed. Great deals all over the store. Definitely will be back!
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July 2023 by Mary Bonomo
The staff was not knowledgeable. I asked an associate about the brand Charly. I am quite familiar with all brands as I worked in retail and shoes for many years. She had no idea and didn’t bother looking it up. Perhaps training?
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July 2023 by Teddie Bennethum
Employees are super nice and accommodating.Love my new sandals!
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July 2023 by Janet Turner
Greeted as you entered the store. As I was shopping was asked if needed assistance. Answered any questions I had. Very polite.
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June 2023 by Pat Murphy
1st time to the store. Staff was very friendly and asking if we needed assistance. My husband has narrow foot so she pulled the ones she thought might work. Ended up buying 1 pair shoes for him and some cute sandals for me. Great prices!! Definitely will do the drive to shop in future.
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June 2023 by Brian Brown
The ladies, (store associates) , were extremely friendly and helpful in answering my questions as well as providing options. My size was not available but they were ordered with ease and I will have just what I wanted in a few days. Many thanks!!!
