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March 2024 by Work - Celeise Awe
Great service. They priced matched the local competitor down the street and of course got done within their 15 minute window.
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March 2024 by Ryan Glenn
Always great and friendly service.
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March 2024 by Jean Pipan
Amazing service and was patient even tho I knew nothing ?
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March 2024 by Lucas James
Christina, Juanita, and Alex were amazing. They even stayed open later to help me with my last minute oil change needs! Definitely went above and beyond!! Highly recommended!!!
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March 2024 by Jesse B
I was just at this location and got my oil changed.I needed my drivers side headlight replaced as well.In the beginning they were friendly and professional.They did the oil change and after they attempted to replace the drivers side headlight.They replaced my passenger side headlight with no problems back in December when I got my last oil change there.While attempting to change my headlight they stopped and the technician came to me and said “we can’t change this out it’s to labor intensive.I proceeded to tell her that they changed my passenger side headlight out the last time I was there with no problem then she replied,”yeah but the box that’s in the way is on the drivers side”. I get it depending on how the car is built that it can be to labor intensive for an oil change establishment but the professionalism went right out the window and it seemed like they couldn’t ring me up and get me on my way fast enough.Had they would’ve handled the headlight situation as professionally as they were when I first got there and said something like,”I’m sorry but we’re not able to change out your headlight because of so and so then I wouldn’t have had a problem.It seemed like she got extremely vague especially when I brought up that they changed out my passenger side headlight the last time I was there.If you’re going to act professional keep that same energy through out the whole process.
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March 2024 by Kevin Pennington
I am very impressed by the staff here, who were personable, friendly, and knowledgeable. Even seeing their interaction with other customers and among themselves was impressive. I generally dislike going to oil change places but here is the standout exception. The people skills and desire to do a good job that are missing most places are in abundance here. I'll gladly return and I'm grateful to have a place that I can comfortably encourage my family and friends to visit.
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March 2024 by Kenneth Applegate
In and out quick yesterday. Employees were friendly and everyone thanked me for coming in.
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March 2024 by Brandon Wade
Completely ignored my only concern, just needed a transmission check and top off. He checked the oil and topped off the washer fluid, shut the hood and I was like my trans check? And he checked it showed me the fluid on the minimum mark and said you're good. Lack of diligence, awareness, in adequately trained.
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March 2024 by Miki Ferguson
Had my oil changed and wipers replaced on 2/27/2024 at the Jeff location. I developed transmission issues the following day - unrelated. Come to find out I have two lines leaking oil and a broken motor mount which happens. My issue is the leaking oil lines were ignored! They have people working at this location who are not knowledgeable! I will never go back to them! They also couldn’t change the filter located in the glove box and gave up. They also check that everything is okay with your vehicle prior to the check which is unethical!!!
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March 2024 by Abel smith
Professional service. Everyone was extremely nice and kind courteous. I’ll be coming back.
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March 2024 by Shelonda Darling
I gotta tell you, this Jeffersonville staff is best in the biz.Huge wreck in front of store, even crashed into the sign and airbags deployed, right while I was in the bay today. Staff drops everything and runs to aid those involved.Chrissy stayed calm and kept the staff focused. Everyone shaken up.Helped the injured as much as possible and the emergency staff as they arrive on scene. Truly impressed with their professionalism and care.And got back to work… telling you, I would’ve walked off. Traumatic to be so close.
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March 2024 by Jenny Tyra
Bailey and his team could not be anymore efficient! I turned around to leave because there were 2&3 cars in each line and cars in both bays. The tech chased me down and said it would only be 15 minutes wait! He was right! They are a “well oiled machine”. Highly recommend! 10 out of 10!
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January 2024 by Dustin Stevens
Great shop that does great, quick services when you need them. Highly recommend!
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December 2023 by Trey Farris
Cody the team member assisted me today with an oil change. He was friendly & fast with the oil change process. He checked all my filters, fluids & checked my tires. This is my 3rd time at this location & I've never experienced any problems. Thank you guys for your dedicated & hard work.
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December 2023 by Steven Leighty
Had a great experience today getting my oil changed at this location. Store manager Jordan and Assistant Manager Hunter treated me right. The whole team was very friendly and attentive to my vehicle, doing a thorough job and getting me on my way as quickly as possible. If you need an oil change or A/C tune up, I highly recommend this Valvoline location.
