“Very friendly and helpful staff with knowledgeable pharmacists. We’ve always had great and fast service & techs making sure the best price is found. Will have all my prescriptions sent to this pharmacy.”
8AM - 1PM 1:30 - 8PM
310 W North St, Kendallville
Pharmacies
“Most of the time they are great but I don't appreciate being hung up on when I don't want to receive text messages. I have the choice to talk to someone.”
“The pharmacy technicians at this location are so knowledgeable and helpful. I really appreciate being able to call in a prescription and be able to speak to them. Highly recommend this pharmacy”
“A lot of these reviews are honestly misleading. I’ve been going here for two years and have had nothing but great and friendly customer service. PSA: There are public restrooms, Jeremy. As far as the voicemail system, there’s only one pharmacist at a time so leaving voicemails helps to not overload them with calls all at once and so they can focus on helping patients inside as well. They always call me within an hour to solve issues I have. If you have a controlled medication like a narcotic, you need to call the day of to get it filled, and give the pharmacy time to fill it. They have a lunch break from 1:30 to 2pm every day due to only one pharmacist at a time, so respect it so they can provide even better service for us. If you need your medication filled or want to know the status, always try to leave a voicemail before going to store to save a trip or check cvs app (and actually read what the message on app says). For insurance, always bring updated insurance inside at drop off because they know the right numbers to put in (so don’t call.) These are just some tips I have learned from being a patient here. Some people have a hard time understanding how it works, and blame the pharmacy instead of their own lack of wit.”
“Everyone there is always very nice and they are amazing at keeping me updated on my prescription status, checking if I need refills and always getting my prescriptions fast!”