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April 2024 by Jen Hook
They did a great job keeping communication for my repairs. 2nd time Ive dealt with them and definitely will return if ever needed
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March 2024 by Debra Nance
I would highly recommend this body shop my car came out better then when I left it with chariots and they treated it like there own came out prestine I’m very happy
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March 2024 by Brady Simpson
Chariot Collision Center went above and beyond when fixing my Ford F150. Wonderful staff with great attention to detail. Would highly recommend anyone to use this company.
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March 2024 by Mary Russell
Great staff that were very helpful. They made my car look good as new! While I'm hoping I don't have to go back, if I do need repairs done again, I'll definitely go there.
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February 2024 by John Norwich
I was in a no fault accident. My brand new car was repaired here. Their customer service manager Kayla was really great with updates and making sure my car was is the best condition as possible. The mechanical side of the repairs were perfectly fixed. There was a couple small issues with the body work. Kayla made sure they were taken care of the very next day. Everything was repaired in a timely manner. They knew I needed my car back as well.
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December 2023 by Rachelle Hershberger
If there was a zero star option I would have chosen that. My van sat on their lot for 21 days. I called for an update and they told me they didn't even realize it was there. Then it was a series of my vehicle bouncing back and forth from Chariot to Button ("the car dealership they share a parking lot with, that is owned by the same person but they have no affliation with"-is how it was explained to me) for a couple weeks. The next obstacle was the constant employee turnover and excuses. I can truly understand a part shortage during the Strike but had the parts been ordered 21 days prior maybe we wouldn't have had to rent a van twice and spend over $2000 on rentals instead of vacation. After 97 days, we got the call that the van was done. Upon picking it up, we discovered they never even looked at the problem that was #3 on the list of problems it had. Then more excuses and them wanting to keep my vehilcle longer. I refused and brought it home. The first thing I noticed was my filthy steering wheel. When I stopped at the gas station on the way home, to fill it up (because it wasn't charged), I noticed something in the back cargo area. They didn't even put my vehicle back together!! Driving home that night, I discovered the headlight they replaced didn't match my other headlight, a small detail but also something a true professional would pay attention to. From beginning to end, nothing but disorganization, unacceptable customer service and poor follow up.
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December 2023 by Life of Shante!
Babyyyyy MY CAR LOOKS AMAZING THE LADIES AT THE FRONT DESK WERE AMAZING AND THE GUYS WHO FIXED ON MY CAR DID AMAZING I WILL NEVER GO TO ANYONE ELSE IN KOKOMO THEY ARE THE BEST THANK YOU CHARIOT COLLISION CENTER Only TOOK 3 weeks seemed LESS THAN THAT :)
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November 2023 by Julie Gunning
I hit a deer with my vehicle this summer. They did a fantastic job.The staff was very professional and friendly. I would definitely recommend!Service: Auto body & trim repair
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November 2023 by Angela Strop
Took my car in 2-3 weeks ago for an estimate. Still haven't received a call yet with the quote
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October 2023 by Sharon Medlen
Nick Pudny, was very nice and very helpful, and answered all my questions. I would rate him a 10+Service: Auto body & trim repair
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September 2023 by Terry Deeter
Manager and staff were excellent things look excellent when I got it back everything went smoothly thank you very much would definitely go backService: Auto body & trim repair
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July 2023 by Joni Wise
5 stars to Nick Pudney for taking matters personally and fixing my car where it took the shop 6 weeks and 2 trips to still not get right. Hopefully this is the start of a turnaround of a business that wholeheartedly could use it. Thank you Nick....I hope they follow your example and take some respect for their work.
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July 2023 by Aleta Rodgers
The worst. Hit ia deer in November 22. Took over six months for my repair to be done and I say “done” very loosely. They gave insurance a prelim estimate and then proceeded to fix the car without approval from insurance. Bill came out to be over more than the car was worth so the car should’ve been totaled. Work was already done so what could we say. Got the car back, seat was ripped, wrong headlight assembly was put in and I am still waiting on the correct headlight. Call them every week or every other week to get updates. I always get voicemail or am told someone will call me back. Called them twice this week, left messages and still no call back. It is now the middle of July 2023 and my vehicle is still not repaired. I have all kinds of new scratches and marks all over my vehicle that were not there prior to it being at this shop. My navigation screen is now cracked. When I picked my vehicle up the person who was working on my car left tools, paper towels with blood on them and other trash on the floor board of the vehicle. I had to collect all of it and take it back in to their reception desk. Definitely not a good experience. 0/10 rating from me. And I get to drive around now with two different headlights because no one from there will follow up and make it right. $14000+ repair
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July 2023 by Kayla Covey
Got. The run around about insurance. Husband said don't even call them back Soo we didn't.
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January 2023 by Seth McCray
LOL. If you care about your vehicle at all. DON'T take it here. I drive a 2017 Lincoln MKZ. I hit a deer and went in for a new hood, grill, 2 new headlights and a fender. My car was returned to me with a piece of my passenger side window tint missing (explain that to me) my brand new hood looked like a 7 year old buffed it. scratches everywhere. My hood ajar light came on within 1 day of leaving. my auto fold mirrors wouldn't work and when I remote started my car it would just set the alarm off. I had to take the vehicle back (Provide my own rental car) because they ran out all my rental car coverage (that my insurance company had to extend) because a 1 week repair took them month in a half. At the 2nd visit that was suppose to be a day or 2 took them 2 weeks.... When the car was returned to me. The window still was not re-tinted. and the (brand new) hood still looked like trash. Within about 5 days the hood ajar light came back on. OH - and my car rattles when I accelerate now. OH and my brand new OEM $1,600 a piece headlights are 2 different colors..........I contacted the GM of the dealership (he never called me back) and I've been waiting 2 months to go back to address the headlight issue and hood ajar...I have to call weekly just to check in and see what's going on and why no one is getting ahold of me. 0/10 worst body shop experience. I've ever had. PERIOD.Service: Body & Trim
